
Location
Headquarters: New York, New York, United States, North America
Region: New York
Country: US
Continent: North America
About
Avoca provides an AI-powered workforce for service businesses, offering 24/7 inbound and outbound communication that helps capture leads, answer calls, and convert opportunities. The platform integrates with partners like ServiceTitan and focuses on boosting booking rates, nurturing customers, and coaching teams with real-time performance insights. It functions as a virtual assistant for first-touch communication, freeing human CSRs to handle more complex interactions while improving efficiency and revenue. Avoca highlights its use across home services and service-driven industries, emphasizing omnichannel support and scalable deployment for teams of all sizes.
Avoca provides an AI-powered virtual workforce for service businesses, handling 24/7 inbound and outbound communications to capture leads and convert opportunities. The platform integrates with tools like ServiceTitan to optimize call center operations and offers real-time coaching insights for customer service representatives. It targets sectors such as HVAC, plumbing, and electrical services to
Alphablock Labs Inc.
2022
for_profit
active
Industries
Primary Industry: Business Services
Categories
Funding & Financials
Seed
500000
private
Investors
Founders
Apurva Shrivastava
Tyson Chen
Leadership
Technology Stack
Products
Avoca AI Platform: An AI-driven client communication platform designed to assist businesses in managing customer interactions around the clock.
Funding rounds
Seed · (2024-01-01)
Seed · (2023-04-18)
Pre Seed · $0.5M · (2023-04-05) · Lead: Y Combinator