Privacy Policy

1. Introduction

Welcome to Pulse Job ("we," "our," or "us"). Our website and services are provided at https://pulsjob.com (including pulsjob.com and www.pulsjob.com) and in our mobile applications. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our job portal platform, including optional paid features such as Auto Apply.

2. Information We Collect

We collect information that you provide directly to us:

• Personal Information: Name, email address, phone number (optional), date of birth, and address
• Professional Information: Resume, work experience, education, skills, certifications, and career preferences
• Application Data: Job applications, cover letters, and communication with employers
• Account Information: Username, password, and profile settings
• Usage Data: Information about how you interact with our platform, including IP address, browser type, device identifiers, approximate location derived from IP or your profile, and access times
• Billing and subscriptions: When you purchase a paid feature (for example Auto Apply), we process payment references, subscription status, feature tier, country used for pricing, transaction identifiers, and related metadata through our payment partners
• Auto Apply settings and activity: If you use Auto Apply, we store your preferences (such as roles, locations, and salary range), automation logs, and records of applications submitted through the feature
• Social Posts and Feed Content: When you create social posts, we collect the text, images, videos, and media you upload, along with engagement data (likes, comments, shares)
• Blog Content: When you create blog posts, we collect the title, content, images, and publication metadata
• Resume Builder Data: When using resume builder tools, we collect your resume content, template choices, and saved drafts
• Career Quiz and Assessment Data: When taking career quizzes or skill assessments, we collect your answers and results
• Job Alert Preferences: Your configured job alert settings, including search criteria and notification preferences
• Company Page Information: For employers, we collect company details, logos, images, and branding content
• Application Tracking Data: Status updates and tracking information for your job applications
• Saved Items: Information about jobs, posts, and content you save or like
• Profile Sharing Data: Social links, QR codes, and sharing preferences for your public profile
• Media Uploads: Images, videos, and other media files you upload, including file metadata
• Support Ticket Data: When you submit support requests, we collect your message, contact information, and related context
• Mobile App Data: Device information, push notification tokens, app version, and mobile-specific usage data

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our job portal services
• To match you with relevant job opportunities
• To facilitate communication between job seekers and employers
• To send you notifications about your applications and account
• To improve our platform and user experience
• To prevent fraud and ensure platform security
• To comply with legal obligations
• To send marketing communications (with your consent)
• To provide paid features, validate subscriptions, prevent fraud, and handle billing disputes
• To operate optional automation such as Auto Apply: match you to listings based on your criteria and submit applications on your behalf when your subscription is active and your profile meets our requirements
• To display and manage social posts and feed content
• To publish and manage blog content
• To provide resume builder and ATS checker tools
• To administer career quizzes and skill assessments
• To send job alerts based on your configured preferences
• To display company pages and employer branding
• To track application status and provide updates
• To manage saved jobs, posts, and liked content
• To enable profile sharing and social link features
• To process and optimize media uploads
• To handle support tickets and customer service requests
• To send push notifications through mobile apps
• To analyze platform usage and engagement metrics
• To detect and prevent abuse, spam, and policy violations

4. Information Sharing

We may share your information in the following circumstances:

• With Employers: When you apply for a job, we share your application materials and profile information with the relevant employer
• Service Providers: We may share information with third-party service providers who assist us in operating our platform
• Legal Requirements: We may disclose information to comply with legal obligations, court orders, or government requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Payment processors: We use third-party payment providers (such as Razorpay) to collect payments for paid features. They receive transaction data needed to process payments and are subject to their own privacy notices
• Public Content: Social posts, blog content, and public profiles may be visible to other users on the platform
• Cloud Storage: We use cloud storage services (such as Cloudflare R2) to store media files and documents

We will never sell your personal information to third parties for marketing purposes.

5. Social Posts and Feed Privacy

When you create social posts or interact with the feed:

• Your posts are visible to other users based on your privacy settings
• Engagement data (likes, comments, shares) may be visible to other users
• You can report inappropriate content using our reporting tools
• We may remove content that violates our community guidelines
• Post insights and analytics are available to post creators

6. Blog Content Privacy

When you create or interact with blog content:

• Blog posts are publicly visible unless otherwise specified
• Author information is displayed with blog posts
• We may review and moderate blog content for compliance with guidelines
• Blog analytics and engagement data are available to authors

7. Resume and Assessment Data Privacy

When using resume builder, ATS checker, or assessment tools:

• Resume content is stored in your account and used for job applications
• ATS checker analyzes your resume but does not share it with third parties
• Assessment results are stored in your account for your reference
• You can delete or modify your resume and assessment data at any time
• Resume data is shared with employers only when you apply for jobs

8. Job Alerts and Notifications

Regarding job alerts and notifications:

• Job alert preferences are stored in your account
• Push notifications require your device permission
• You can manage notification preferences in your account settings
• Notification tokens are used to send push notifications to your device
• You can opt out of notifications at any time

9. Company Page and Employer Data

For employer company pages:

• Company information is publicly visible to job seekers
• Employer contact information is displayed on company pages
• We may verify company information for authenticity
• Company page analytics are available to employers

10. Media and File Storage

When you upload media files:

• Files are stored in secure cloud storage
• We may compress or optimize files for performance
• Files are associated with your account and the content they belong to
• You can delete uploaded files by deleting the associated content
• File metadata may be collected for processing and optimization

11. Support and Communication

When you contact support or submit tickets:

• Support ticket content is stored for resolution purposes
• We may use ticket data to improve our support services
• Support communications are kept confidential
• We may share relevant information with service providers to resolve issues

12. Mobile App Privacy

Specific to our mobile applications:

• We collect device information for compatibility and performance
• Push notification tokens are used to send notifications
• App usage data helps us improve the mobile experience
• Location data may be collected with your permission for job matching
• Mobile app data is synchronized with your web account

13. Paid features, subscriptions, and payments

Certain features—including Auto Apply for candidates and employer tools where fees apply—require payment. When you purchase a subscription or one-time access, we and our payment partners process information such as order ID, payment ID, amount, currency (pricing for Auto Apply is generally quoted in INR), subscription start and end dates, and feature tier. We use this data to deliver the feature, renew or expire access, detect fraud, and meet accounting and tax obligations.

Payment card or UPI details are collected by the payment provider according to their terms; we do not store full card numbers on our servers. See your payment provider's privacy policy for details on how they handle payment credentials.

14. Automated applications (Auto Apply)

If you subscribe to Auto Apply and enable it in your account, our systems may automatically submit job applications on your behalf to postings that match your saved criteria, using your profile and resume (or documents) you provide. Employers receive substantially the same application materials as for a manual application, identified as submitted through our platform.

You can adjust or turn off Auto Apply in your account settings. When your subscription ends or your profile no longer meets our eligibility checks, automated applications will not be sent. Auto Apply does not change how we handle personal data described elsewhere in this policy; it adds automation under your control.

15. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

16. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and associated data as described in Account deletion and recovery below. We honor applicable rights to erasure or restriction where required by law.
• Objection: Object to processing of your information
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for data processing at any time

17. Account deletion and recovery

You may request deletion of your Pulse Job account from our dedicated page: https://pulsjob.com/delete-account. You must be signed in to complete the request. You will be asked to confirm by typing a short confirmation phrase.

What happens when you delete your account. We do not immediately remove every database record. We mark your account as deleted (a "soft delete") so that we can honor recovery if you change your mind soon after, meet legal retention needs, and maintain integrity of applications or records where the law or legitimate interests require it. Further erasure or anonymization may occur on a schedule consistent with our retention policy and applicable law.

Recovery. If you try to sign in again with email and password after deletion, we will tell you that your account is scheduled for deletion and give you the option to recover your account. Recovery restores access to your account where technically and legally possible. Sign-in with some social providers may be limited until you recover using email and password, depending on how you originally registered.

Administrators. Admin accounts cannot be deleted through this self-service flow; contact [email protected] for assistance.

18. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, understand how you use our services, and improve functionality. You can control cookie settings through your browser, but disabling cookies may limit some features.

Advertising. Third-party vendors, including Google, may use cookies or other identifiers to serve ads on our site based on your prior visits to our website or other sites on the internet. We may use advertising services (e.g. Google Ads) to show you relevant offers. You can opt out of personalized advertising by visiting Google Ads Settings or www.aboutads.info . Your browser may also offer settings to block or limit third-party cookies. For more on how Google uses data from sites and apps that use Google services, see How Google uses data when you use our partners' sites or apps .

19. Analytics and User Behavior Tracking

We track your behavior on our platform to improve user experience and optimize our services. This includes information about how you use our website and mobile applications, such as pages you visit, interactions, and session patterns. Analytics data is retained for 90 days. You can request deletion of your analytics data at any time through account deletion or by contacting [email protected].

20. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Job seeker profiles and application data may be retained for up to 2 years of inactivity unless a longer period is required by law or legitimate business need. You can request deletion of your account at any time via our Delete account page (sign-in required). After a deletion request, we apply the soft-delete and retention rules described in Account deletion and recovery above.

21. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

22. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date. We encourage you to review this policy periodically.

23. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Privacy inquiries: [email protected]
• General support: [email protected]
• Address: Worldwide (remote-first)

24. Region-specific notices

We process personal data to run pulsjob.com and related services. Depending on where you live, you may have additional rights under local law (for example access, correction, deletion, or portability).

India. If you are in India, our processing may be subject to the Digital Personal Data Protection Act, 2023 (DPDP) and related rules. You may exercise the rights described in this policy and contact us at [email protected] for grievances related to personal data.

European Economic Area, UK, and Switzerland. Where the GDPR or similar laws apply, we rely on lawful bases such as contract, consent (where requested), and legitimate interests (for example fraud prevention and service improvement). You may lodge a complaint with your local data protection authority.

Other regions. If your jurisdiction requires specific disclosures or rights, we will honor them to the extent applicable when you contact us or as required by law.