Location
Headquarters: San Francisco, California, United States, North America
Region: California
Country: US
Continent: North America
About
BackOps is an AI-powered logistics operator that automates and optimizes supply chain tasks. It reads emails, files claims, updates systems, and resolves issues end-to-end, acting as an always-on companion for logistics and supply chain teams. The platform emphasizes automation with no-code configuration, real-time integrations with 100+ systems, and escalation when playbooks are exceeded. It positions itself as an AI-driven operations assistant that keeps human teams in the driver’s seat while handling routine tasks. The company appears to operate globally with a focus on logistics, warehousing, order fulfillment, and customer service workflows.
BackOps AI provides an AI-powered logistics operator that automates and optimizes supply chain tasks for logistics and supply chain teams. The platform reads emails, files claims, updates systems, and resolves issues end-to-end using no-code configuration and real-time integrations. It acts as an always-on assistant to handle routine operations while keeping human teams in control.
BackOps-AI Inc.
2024
for_profit
active
Industries
Primary Industry: Business Services
Categories
Funding & Financials
Seed
8000000
private
Investors
Founders
Henry Ou
Sean McCarthy
Leadership
Technology Stack
Products
Relay: An AI-driven automation platform that integrates with supply chain systems to handle tasks like order processing, customer inquiries, claims, and compliance following company SOPs.
Funding rounds
Series A · $27.5M · (2026-03-12) · Lead: Theory Ventures
Seed · $8M · (2025-06-24) · Lead: Construct Capital
Pre Seed · $2M · (2024-10-16) · Lead: Gradient
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