Dialpad
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Location
Headquarters: San Ramon, California, United States, North America
Region: California
Country: US
Continent: North America
About
Dialpad is a cloud communications platform that combines calling, messaging, meetings, and a unified contact center to deliver AI-assisted customer communications. It serves enterprises, support teams, and sales organizations with real-time insights, automated agents, and integrated workflows across voice, chat, and email. Headquartered in San Francisco, the company focuses on enterprise-grade security, HIPAA and SOC 2 compliance, and scalable AI-powered features for customer service, outbound sales, and internal communications.
Dialpad provides a cloud-based communications platform that integrates voice, messaging, and video meetings with an AI-powered contact center. It serves enterprises and sales teams by offering real-time insights, automated workflows, and unified customer engagement tools across multiple channels. The company emphasizes enterprise-grade security and compliance for its software-as-a-service offering
Dialpad, Inc.
2011
for_profit
active
Industries
Primary Industry: Software
Categories
Funding & Financials
Series F
609400000
50m-100m
private
Investors
Founders
Alex Cornell
Brian Peterson
Craig Walker
John Rector
Leadership
Craig Walker — Founder and CEO
Vincent Paquet — Chief Product Officer
Michael Kourey — Chief Financial Officer
Brian Peterson — CTO and Co-founder
Morgan Norman — Chief Marketing Officer (CMO)
Kranti Parisa — SVP, Head of Product Engineering
Lawrence Lu — Vice President, Engineering
Bridget Silvi — Director Strategic Alliances
Technology Stack
Products
Dialpad Ai-powered Communications Platform: A cloud-based platform for calls, messages, and meetings with AI-generated summaries and action items to support business communication.
Dialpad Contact Center: A cloud contact center solution featuring AI agents, assistants, coaching, and insights to manage customer interactions.
Dialpad Sales: A platform for outbound sales calls with real-time AI coaching, insights, and automation to support sales teams.
Funding rounds
Series F · $50M · (2022-12-21)
Series F · $170M · (2021-12-16) · Lead: ICONIQ Growth
Series E · $10M · (2020-12-21) · Lead: SoftBank
