Location
Headquarters: Quebec, Quebec, Canada, North America
Region: Quebec
Country: CA
Continent: North America
About
gaiia is a telecommunications software company delivering an AI-driven system of action for internet service providers, replacing traditional OSS/BSS. The platform focuses on automating provisioning, billing and revenue management, network monitoring, incident response, and customer operations to streamline ISP workflows. It enables property-level and multi-dwelling unit management, inventory and fulfillment, online checkout, and workforce scheduling, with dashboards and real-time data for decision making. Headquartered around the ISP ecosystem, gaiia positions itself as a comprehensive platform for operators from remote camps to urban service providers.
Gaiia provides an all-in-one software platform for internet service providers to automate billing, operations, and network monitoring. The system replaces traditional OSS/BSS tools by integrating provisioning, revenue management, and customer service workflows into a single interface. Its customers include ISPs ranging from remote camps to urban service providers.
Québec Inc.
2023
for_profit
active
Industries
Primary Industry: Business Services
Categories
Funding & Financials
Series A
26200000
1m-10m
private
Investors
Founders
Francis Careau
Marc-André Campagna
Marc-Olivier Alain
Olivier Falardeau
Leadership
Technology Stack
Products
Billing & Revenue Management: A billing engine that manages invoicing, payments, and revenue processes for telecom businesses.
Customer Management: A system to manage customer data, subscriptions, and service interactions for telecom providers.
Customer Portal: A self-service web portal enabling customers to manage their subscriptions and service requests independently.
Inventory & Fulfillment Automation: A system to track and manage telecom equipment inventory and automate fulfillment processes.
Network Monitoring & Incident Response: A tool for automated monitoring and troubleshooting of telecom network issues.
Online Checkout: An integrated online checkout system for customer acquisition and service activation.
Funding rounds
Series A · $13.15M · (2024-05-25) · Lead: Inovia Capital
Seed · $13M · (2023-10-03) · Lead: Kima Ventures,Y Combinator
Pre Seed · $0.12M · (2021-03-01) · Lead: Y Combinator