Location
Headquarters: Limassol, Limassol, Cyprus, Europe
Region: Limassol
Country: CY
Continent: Europe
About
Omilia provides AI-driven conversational solutions for contact centers, delivering human-like interactions and exceptional customer experiences. Its unified native platform supports voice and chat across multiple channels, with self-learning CX agents and agent-assisted workflows to improve automation, agent productivity, and customer satisfaction. The company serves industries such as financial services, insurance, healthcare, retail, utilities, automotive, travel and hospitality, and government, with global reach and a focus on secure, scalable deployments.
Omilia provides AI-driven conversational AI platforms for enterprise contact centers, enabling human-like voice and chat interactions across multiple channels. Its solutions support self-service automation and agent-assisted workflows to improve customer experience and operational efficiency. The company serves sectors including financial services, healthcare, retail, and government globally.
Omilia Natural Language Solutions Ltd
2002
for_profit
active
Industries
Primary Industry: Software
Categories
Funding & Financials
Private Equity
20000000
1m-10m
private
Investors
Founders
Dimitris Vassos
Leadership
Technology Stack
Products
Omilia Cloud Platform (OCP): A cloud-based conversational AI platform enabling natural language voice and text interactions for customer service automation.
Conversational Voice: A voice-based conversational AI solution for building natural, free-flowing IVR virtual assistants without fixed dialogue paths.
Authentication & Anti-Fraud: Voice biometric authentication and anti-fraud system that verifies customers via unique voiceprints during natural conversations.
Conversational Chat: A text-based conversational AI solution that automates customer engagement and support without human intervention.
Conversational Insights: A conversational analytics tool that visualizes and analyzes customer interactions with virtual agents for quality and business insights.
Agent Assist: An AI-powered real-time assistant for call center agents providing contextual guidance, sentiment analysis, and task automation during live calls.
Connect
Connect
Open positions(14)
- Conversational AI Application Developer (English and Greek speaker)PremiumFull-timeWork from HomeRomania
- Conversational AI Application Developer (English and Greek speaker)Full-timeWork from HomeCyprus
- Conversational AI Application Developer (English and Greek speaker)Full-timeWork from HomeAlbania
- Conversational AI Application Developer (English and Spanish speaker)Full-timeWork from HomePoland
- Conversational AI Application Developer (English and Greek speaker)Full-timeWork from HomeNorth Macedonia
- Conversational AI Application Developer (English and Spanish speaker)Full-timeWork from HomePoland
- Conversational AI Application Developer (English and Spanish speaker)Full-timeWork from HomeRomania
- Conversational AI Application Developer (English and Spanish speaker)Full-timeWork from HomePortugal
- Conversational AI Application Developer (English and Greek speaker)PremiumFull-timeWork from HomeFrance
- Conversational AI Application Developer (English and Spanish speaker)Full-timeWork from HomeItaly
- Conversational AI Application Developer (English and Spanish speaker)PremiumFull-timeWork from HomeMalta
- Conversational AI Application Developer (English and Greek speaker)PremiumFull-timeWork from HomeGreece
- Conversational AI Application Developer (English and Greek speaker)PremiumFull-timeWork from HomeGreece
- Conversational AI Application Developer (English and Spanish speaker)Full-timeWork from HomeSpain