TTEC Digital
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Location
Headquarters: Greenwood Village, Colorado, United States, North America
Region: Colorado
Country: US
Continent: North America
About
TTEC Digital provides global customer experience solutions by delivering contact center software and customer service technology at the point of interaction. With a history dating back to 1982, they combine digital innovation, AI-powered analytics, and human-centered design to optimize CX across channels and industries. The company emphasizes transforming customer journeys through data-driven insights, strategy, and managed services, serving brands worldwide. Their offering spans AI, CX strategy and design, data and analytics, CRM integration, and SurroundCX managed services to enhance agent performance and customer satisfaction.
TTEC Digital provides customer experience technology solutions and managed services, including contact center software, AI-powered analytics, and CRM integration. The company serves global brands by optimizing customer journeys through omnichannel engagement and data-driven insights. Its offerings combine digital innovation with human-centered design to enhance agent performance and customer satis
TTEC Digital, LLC.
2013
for_profit
active
Industries
Primary Industry: Business Services
Categories
Funding & Financials
Late Stage
19200000
10m-50m
ipo
Founders
Dave Seybold
Leadership
Technology Stack
Products
Artificial Intelligence Solutions: AI solutions that provide cognitive insights and automate customer engagement to enhance customer experience.
Contact Center Technology: Technology services for building and optimizing contact centers using cloud and on-premise strategies.
Customer Relationship Management (CRM) Services: Services to implement and optimize CRM platforms to manage customer interactions across the lifecycle.
CX Strategy and Design: Consulting services to develop tailored customer experience strategies and design scalable CX solutions.
Data and Analytics Services: Services to analyze customer data and generate actionable insights to improve customer experience.
SurroundCX™ Managed Services: Managed services providing ongoing support, optimization, and innovation for contact center operations.