Location
Headquarters: San Francisco, California, United States, North America
Region: California
Country: US
Continent: North America
About
Twilio provides programmable communications APIs and a Customer Engagement Platform that enables developers to build communications across SMS, voice, WhatsApp, email, and video. The company positions its platform as a single hub for data, AI, and multiple messaging channels to power personalized customer interactions globally. It serves a wide range of industries and emphasizes security, developer tools, and enterprise scalability. Headquartered in the United States, Twilio operates globally with a focus on developers and brands needing scalable communications and engagement capabilities.
Twilio provides a cloud communications platform that enables developers to integrate voice, video, messaging, and authentication features into applications via APIs. The company offers tools for customer engagement, including contact center software and marketing automation, serving enterprises across various industries. Its platform acts as a unified hub for personalized customer interactions and
Twilio, Inc.
2008
for_profit
active
Industries
Primary Industry: Business Services
Categories
Funding & Financials
Public Company
4600000000
over-1b
ipo
NYSE:TWLO
nyse
Investors
Founders
Evan Cooke
Jeff Lawson
John Wolthuis
Leadership
Khozema Shipchandler — Chief Executive Officer
Reeny Sondhi — Chief Digital Officer
Aidan Viggiano — Chief Financial Officer
Thomas Wyatt — Chief Revenue Officer
Chris Koehler — Chief Marketing Officer
Erin Reilly — Chief Social Impact Officer & GM of the Social Impact Business
Amy Holcroft — Chief Privacy Officer
Kintan Brahmbhatt — board_member
Ethan Kurzweil — board_observer
Technology Stack
Products
Messaging: API platform to send, receive, and manage multichannel text messages globally.
Email API: API for scalable email delivery and management.
Voice: API to build and control voice call experiences globally.
Authentication and Identity: Tools for user verification and identity lookup to enhance security.
Customer Data Platform (CDP): Platform to collect, manage, and unify customer data for real-time insights.
Twilio Flex: Cloud-based contact center platform for digital engagement and support.
Funding rounds
POST_IPO_EQUITY · 378220000 · (2021-07-01T00:00:00)
IPO · 150000000 · (2016-06-01T00:00:00)
SECONDARY · 3500000 · (2016-01-01T00:00:00)
SERIES_E · 130000000 · (2015-07-01T00:00:00)
SERIES_D · 70000000 · (2013-06-01T00:00:00) · Lead: Bessemer Venture Partners
SERIES_C · 17000000 · (2011-12-01T00:00:00) · Lead: Bessemer Venture Partners
SERIES_B · 12000000 · (2010-11-01T00:00:00) · Lead: Bessemer Venture Partners
SERIES_A · 3700000 · (2009-12-01T00:00:00) · Lead: Bessemer Venture Partners
SEED · 1000000 · (2009-01-01T00:00:00) · Lead: Bessemer Venture Partners