Location
Headquarters: San Francisco, California, United States, North America
Region: California
Country: US
Continent: North America
About
UJET is an AI-powered cloud contact center platform that helps brands transform customer service by delivering intuitive and personalized experiences. It supports premium customer experiences (CX) across multiple channels and aims to boost satisfaction while reducing operational costs. The company emphasizes scalable, secure operations for enterprise customers and positions itself as a solution for modern, omnichannel contact centers. Headquartered with a global footprint, UJET collaborates with leading brands to optimize customer interactions.
UJET provides an AI-powered cloud contact center platform that enables enterprises to deliver personalized customer experiences across voice, chat, email, and video channels. Its solution integrates generative AI for intelligent self-service and agent guidance, alongside workforce management tools for staffing optimization. The platform emphasizes security and scalability to help brands reduce ope
UJET, Inc.
2015
for_profit
active
Industries
Primary Industry: Software
Categories
Funding & Financials
Series D
94000000
1m-10m
private
Investors
Founders
Anand Janefalkar
Hisun Kim
Leadership
Anand Janefalkar — Founder & CEO
Jeff Nichols — Chief Financial Officer
Baker Johnson — Chief Marketing Officer
Karen Bowman — VP, Global Channel
Kristin King — VP, Customer Success
Joerg Habermeier — Vice President, Product
Vasili Triant — Chief Executive Officer
Holly Barker — Senior Director, Demand Generation & Marketing Ops
Technology Stack
Products
UJET Contact Center as a Service (CCaaS) Platform: A cloud-based contact center platform that integrates AI to manage customer service operations across multiple channels.
Agent Assist: An AI-powered tool that supports live agents with real-time recommendations, sentiment analysis, and conversation transcription to improve customer service.