Location
Headquarters: San Francisco, California, United States, North America
Region: California
Country: US
Continent: North America
About
Zendesk is a cloud‑based software company that provides AI‑powered customer service, employee service and contact‑center solutions. Its platform combines ticketing, chat, voice, knowledge‑base, workflow automation and AI agents to help businesses of all sizes deliver personalized support across multiple channels. Headquartered in San Francisco, Zendesk serves over 100,000 companies worldwide.
Zendesk provides cloud-based customer service, employee service, and contact center solutions. Its platform integrates ticketing, chat, voice, and AI agents to help businesses deliver personalized support across multiple channels. The company serves over 100,000 organizations globally with scalable software tools.
Zendesk, Inc.
2007
for_profit
active
Industries
Primary Industry: Software
Categories
Funding & Financials
Private Equity
208500000
over-1b
private
ZEN
nasdaq
Investors
Founders
Alexander Aghassipour
Mikkel Asger Svane
Morten Primdahl
Leadership
Mikkel Asger Svane — CEO and Co-Founder
Alexander Aghassipour — Co-Founder
Craig Flower — Chief Operating Officer
Mason Kazel — Senior Front End Developer
Morten Primdahl — Founder Emeritus
Ittai Geiger — Startup Success Manager
Paul Lehrer — Regional Sales Manager
Mikkel Asger Svane — board_member
Elizabeth Nelson — board_member
Michelle Wilson — board_member
Technology Stack
Products
Zendesk for Customer Service: A cloud-based platform that consolidates customer interactions from multiple channels to provide agents with context and tools for issue resolution.
Zendesk AI Agents: AI-powered agents that handle and assist in resolving customer and employee conversations across multiple channels.
Zendesk Voice: A voice solution offering advanced call routing, intelligent IVR, automation, and AI for contact center call management.
Zendesk for Employee Service: A solution that provides AI-powered service to employees, automating workflows and resolving common requests to maintain productivity.
Funding rounds
Private Equity · (2022-11-22)
Acquired · (2022-06-24)
Grant · (2019-09-18)