Job Summary The Oracle SCM AI Agent Developer will be responsible for designing, implementing, and supporting AI-driven solutions to automate processes, improve operational efficiency, and enhance business decision-making. The role focuses on agentic AI systems, combining large language models (LLMs), enterprise data, APIs, and orchestration logic to deliver secure, scalable, and context-aware solutions. Experience building AI agents with exposure to Oracle Product Development Cloud is considered an added advantage. Brief Job Description: Short Description for Internal Candidates Job Summary The Oracle SCM AI Agent Developer will be responsible for designing, implementing, and supporting AI-driven solutions to automate processes, improve operational efficiency, and enhance business decision-making. The role focuses on agentic AI systems, combining large language models (LLMs), enterprise data, APIs, and orchestration logic to deliver secure, scalable, and context-aware solutions. Experience building AI agents with exposure to Oracle Product Development Cloud is considered an added advantage. Description for Internal Candidates Brief Job Description: Vertiv, a $8.0B global organization with nearly 31,000 employees, designs, builds and services critical infrastructure that enables vital applications for data centers, communication networks, and commercial and industrial facilities. We support today’s growing mobile and cloud computing markets with a portfolio of power, thermal and infrastructure management solutions. Job Summary The Oracle SCM AI Agent Developer will be responsible for designing, implementing, and supporting AI-driven solutions to automate processes, improve operational efficiency, and enhance business decision-making. The role focuses on agentic AI systems, combining large language models (LLMs), enterprise data, APIs, and orchestration logic to deliver secure, scalable, and context-aware solutions. Experience building AI agents with exposure to Oracle Product Development Cloud is considered an added advantage. Responsibilities: Design, configure, and deploy AI agents capable of reasoning, planning, and executing multi-step tasks Build prompt orchestration and agent workflows using LLMs Implement and support Oracle Cloud solutions with AI-driven automation Integrate AI agents with third-party applications Customize AI agent behavior using Oracle-native tools, workflows, and APIs Translate business requirements into scalable, AI-enabled solutions Optimize, monitor, and troubleshoot AI agent performance Ensure data security, governance, and compliance in AI implementations Collaborate with cross-functional teams and business stakeholders Provide technical documentation, knowledge transfer, and ongoing support Implement Retrieval-Augmented Generation (RAG) using structured and unstructured enterprise data Bachelor’s degree in Information Technology, Process Management, or a related field, or equivalent experience Minimum 8+ years of hands-on experience in Oracle Fusion customizations using REST APIs Hands-on exposure to Oracle AI Agent Studio Ability to design Supervisor agents, Sequential agents, and Workflow agents Practical understanding of enterprise Generative AI and Large Language Models (LLMs) Experience in prompt engineering for structured enterprise use cases, grounding LLM responses with enterprise data, and implementing RAG patterns Understanding of hallucination risks and mitigation techniques Strong understanding of enterprise AI security and governance requirements Experience implementing role-based permissions, approval checkpoints, and human-in-the-loop controls for AI agents Knowledge of data privacy, access control, and regulatory considerations in AI-enabled systems Experience integrating applications with external systems using REST APIs, SOAP web services, etc. Requirements: Behavioral & Professional Competencies: Business Knowledge: Demonstrates strong knowledge of current and emerging policies, practices, trends, technologies, and information related to the business and organization Communication: Demonstrates excellent written and verbal communication and listening skills Initiative: Works independently and is highly motivated to take ownership and embrace new challenges Judgment / Decision Making: Makes sound decisions based on analysis, experience, and good judgment Managing & Adapting to Change: Readily adapts to shifting priorities and strategic direction within a geographically distributed organization Professionalism: Exhibits professionalism in all aspects of performance and conduct Teamwork: Effectively collaborates across functions to achieve shared goals Results-Oriented: Demonstrates strong accountability and consistently meets or exceeds objectives ### About the Team Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.