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Job Description
We are looking to hire a Associate Business Developer as part of our EU Commercial Team. This person will be responsible for recruiting/growing European Shippers to our service as well as supporting our broader commercial team with valuable sales related activities.
Key job responsibilities
- High volume outbound phone calls to perform sales pitching to establish if potential customers would benefit from Amazon Freight services
- Launch new or grow existing Shippers (customers)
- Manage high volumes of inbound sales inquiries via email and our Customer Relationship Management software.
- Helping new customers become acquainted with our self service tools, providing a high level of first-contact customer service.
- Working with the Sales team to qualify leads for them, which they can then convert into revenue opportunities.
A day in the life
We are looking to hire a Associate Business Developer responsible for providing a warm introduction to inbound inquiries, and act on outbound sales campaigns to understand the full potential of our customer base. You will work with senior Business Development Managers to advance complex requests into revenue opportunities.
The successful candidate will approach high volumes of clients with enthusiasm and help them to unlock their full potential either via pitching our services, supporting them through their onboarding or helping them to further integrate into Amazon Freight services and accelerate their growth.
About the team
Amazon Freight (AF) is a B2B start-up within Amazon Transportation Services, Europe.
AF allows businesses ("shippers") to use Amazon’s transportation technology and network to transport products in across Europe. This is an innovative technology-driven solution for the logistics needs of all businesses, and is scaling rapidly.
This role sits within the Amazon Freight Commercial team. Focusing on new customer experience, the Sales Assistant will welcome inbound customer applications, ensure we deliver the best first impression & seek to uncover future growth opportunities. They will work in collaboration with our senior sales team to ensure we support every customer with all their transport needs.
## Basic qualifications
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
- Experience in sales/account management/customer service.
- Advanced proficiency in the local language in both written and verbal communication (C1 Common European Framework of Reference, CEFR)
## Preferred qualifications
- Bachelor's degree, or Bachelor of Arts degree
- Advanced proficiency in German or French language in both written and verbal communication (C1 Common European Framework of Reference, CEFR)
- Experience in working with multiple internal and external stakeholders (sellers, customers, key accounts)
- Experience in at least one of the following: transportation, logistics, operations, financial analysis, retail buying, retail planning & allocation, consulting, negotiation, supply chain. telemarketing
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Key Responsibilities
Conduct high-volume outbound phone calls to pitch Amazon Freight services to potential customers.
Launch new or grow existing shipper accounts.
Manage inbound sales inquiries via email and CRM software.
Provide first-contact customer service and assist new customers with self-service tools.
Collaborate with the Sales team to qualify leads for revenue conversion.
Skills Required
MS OfficeWordExcelOutlookCRM softwareSalesAccount managementCustomer serviceCommunicationEnthusiasmGerman language proficiencyFrench language proficiencyTransportationLogisticsOperationsFinancial analysisRetail buyingRetail planningSupply chainTelemarketingStakeholder managementNegotiation
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