CCaaS-AWS Connect-Senior Engineer
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Objectways Technologies LlcGet Smart Job AI Coach in the appFree on iOS and Android

CCaaS-AWS Connect-Senior Engineer
Location
Phoenix
Experience
Senior
Posted
Jul 30, 2026
Apply by
August 29, 2026
Applicants
0
Early applicantContractWork from Office
Job Description
Role Description
We are seeking a CCaaS-AWS Connect-Senior Engineer for a contract position, working on-site in Phoenix, AZ. In this role, you will design, develop, and maintain cloud-based contact center as a service (CCaaS) systems using AWS Connect. Daily responsibilities include software development, infrastructure management, implementing cloud solutions, database administration, and system optimization. You will collaborate with cross-functional teams to ensure the delivery of efficient and secure cloud environments while identifying opportunities for system improvements.
Qualifications
- Experience with Agile development, Continuous Integration, and Continuous Delivery, including working knowledge of various tools in the CI/CD pipeline. DevOps and Observability.
- Experience with automated release management using GitHub Actions.
- Experience in architectural design and modeling should possess strong skills in designing and modeling complex systems and architectures.
- Good understanding of data structures, algorithms, and design patterns
- Great written communication and documentation abilities
- Strong understanding of cloud security architecture and Encryption and OAuth.
- Looks proactively beyond the obvious for continuous improvement opportunities.
- Leadership and communication: lead teams and collaborate with stakeholders, so strong leadership and communication skills are essential.
- Excellent communication skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike.
# Building AI Data Solutions That Drive Smarter Decisions
We at Objectways, are a boutique shop that helps our customers solve some of the most pressing problems in Big data analytics. Machine Learning / Artificial intelligence and lOT analytics. While Cloud providers provide a plethora of tools. we believe in working backward from a customer problem to provide prescribed use of services and architecture.
Key Responsibilities
- Design, develop, and maintain cloud-based contact center systems using AWS Connect
- Manage infrastructure and implement cloud solutions
- Perform database administration and system optimization
- Collaborate with cross-functional teams to deliver efficient and secure cloud environments
- Identify opportunities for system improvements and continuous improvement
Skills Required
AWS ConnectAgileContinuous IntegrationContinuous DeliveryCI/CDDevOpsObservabilityGitHub ActionsCloud Security ArchitectureEncryptionOAuthData StructuresAlgorithmsDesign PatternsWritten communicationDocumentationLeadershipCollaborationInfluence
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