CCaaS-AWS Connect-Senior Engineer

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CCaaS-AWS Connect-Senior Engineer

Objectways Technologies Llc

Location

Phoenix

Experience

Senior

Posted

Jul 30, 2026

Apply by

August 29, 2026

Applicants

0

Early applicantContractWork from Office

Job Description

Role Description We are seeking a CCaaS-AWS Connect-Senior Engineer for a contract position, working on-site in Phoenix, AZ. In this role, you will design, develop, and maintain cloud-based contact center as a service (CCaaS) systems using AWS Connect. Daily responsibilities include software development, infrastructure management, implementing cloud solutions, database administration, and system optimization. You will collaborate with cross-functional teams to ensure the delivery of efficient and secure cloud environments while identifying opportunities for system improvements. Qualifications - Experience with Agile development, Continuous Integration, and Continuous Delivery, including working knowledge of various tools in the CI/CD pipeline. DevOps and Observability. - Experience with automated release management using GitHub Actions. - Experience in architectural design and modeling should possess strong skills in designing and modeling complex systems and architectures. - Good understanding of data structures, algorithms, and design patterns - Great written communication and documentation abilities - Strong understanding of cloud security architecture and Encryption and OAuth. - Looks proactively beyond the obvious for continuous improvement opportunities. - Leadership and communication: lead teams and collaborate with stakeholders, so strong leadership and communication skills are essential. - Excellent communication skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike. # Building AI Data Solutions That Drive Smarter Decisions We at Objectways, are a boutique shop that helps our customers solve some of the most pressing problems in Big data analytics. Machine Learning / Artificial intelligence and lOT analytics. While Cloud providers provide a plethora of tools. we believe in working backward from a customer problem to provide prescribed use of services and architecture.

Key Responsibilities

  • Design, develop, and maintain cloud-based contact center systems using AWS Connect
  • Manage infrastructure and implement cloud solutions
  • Perform database administration and system optimization
  • Collaborate with cross-functional teams to deliver efficient and secure cloud environments
  • Identify opportunities for system improvements and continuous improvement

Skills Required

AWS ConnectAgileContinuous IntegrationContinuous DeliveryCI/CDDevOpsObservabilityGitHub ActionsCloud Security ArchitectureEncryptionOAuthData StructuresAlgorithmsDesign PatternsWritten communicationDocumentationLeadershipCollaborationInfluence

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