Cloud Support Engineer (EMEA shift)
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Akamai TechnologiesGet Smart Job AI Coach in the appFree on iOS and Android
Cloud Support Engineer (EMEA shift)
Location
India
Experience
Mid
Posted
Jul 30, 2026
Apply by
August 29, 2026
Applicants
0
Early applicantEasy applyFull-timeWork from Home
Job Description
Provide technical expertise to ensure seamless operation, troubleshooting, and optimization of cloud-based systems, enhancing reliability and user satisfaction.
Key Responsibilities
- Ensure customer satisfaction with products and services
- Own and solve technical problems for customers
- Act as the main contact to proactively analyze and solve technical issues
- Collaborate with internal cross-functional teams to drive problems to resolution
Skills Required
VPNProxiesAWSAzureTCP/IPDNSHTTP/HTTPSTLSLayer 3 technologiesLayer 4 technologiesCommunicationPresentation skillsEngagementInfluenceRelationship building
Benefits
- Health support
- Well-being support
- Financial support
- Life beyond work support
- FlexBase program
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