### Overview Alarm.com is seeking a DevOps Engineer to help support, automate, and operate the core platforms that power our data and application ecosystem. This role is a hands-on engineering position working across a diverse set of messaging, database, caching, search, and analytics technologies in on-premises, Kubernetes, and cloud environments. The ideal candidate brings a solid base experience in DevOps practices, automation, and production operations, with a focus on reliability, scalability, and continuous improvement. This role will collaborate closely with teams across Software Engineering, Data Engineering, Infrastructure, Cloud Engineering, Security, and Architecture to help deliver stable, well-managed, and highly available services. ### Key Responsibilities - Support, implement, and help automate enterprise data platforms and messaging infrastructure across hybrid environments. - Assist in maintaining the reliability, scalability, performance, and operational health of platforms such as Kafka/Confluent, RabbitMQ, Elasticsearch, Snowflake, Redis, MySQL, PostgreSQL, and Microsoft SQL Server. - Contribute to Infrastructure as Code, configuration management, and deployment automation efforts to improve consistency and efficiency. - Partner with engineering and infrastructure teams to follow best practices for provisioning, deployment, monitoring, patching, and lifecycle management. - Support platform deployments, migrations, upgrades, and maintenance activities. - Help build and maintain observability capabilities including monitoring, alerting, logging, and telemetry. - Troubleshoot production issues, perform root cause analysis, and implement fixes with guidance where needed. - Contribute to CI/CD pipelines and automation practices that improve release quality and operational efficiency. - Maintain technical documentation, runbooks, and operational procedures. - Participate in on-call rotation and incident response efforts to support service reliability. - Work with security teams to ensure adherence to standards for access management, encryption, and compliance. ### Qualifications - 2–5 years of experience in DevOps, Site Reliability Engineering, Platform Engineering, or a related technical field. - Experience with Kubernetes is a plus, particularly with Azure Kubernetes Service (AKS) and deploying or supporting containerized workloads. - Experience working with one or more enterprise platforms such as Kafka, RabbitMQ, Elasticsearch, Snowflake, Redis, or relational databases (MySQL, PostgreSQL, SQL Server). - Familiarity with cloud and infrastructure environments such as AWS, Azure, or VMware. - Experience with Infrastructure as Code tools such as Terraform, Ansible, or similar. - Exposure to containerization and orchestration technologies such as Docker and Kubernetes. - Working knowledge of Linux systems administration; Windows Server experience is a plus. - Familiarity with monitoring and observability tools such as Grafana, Prometheus, or similar platforms. - Exposure to CI/CD tools such as GitHub Actions, Jenkins, or similar. - Basic scripting or programming skills in Python, Bash, PowerShell, or similar languages. - Strong problem-solving skills and ability to collaborate effectively across teams. - Bachelor’s degree in Computer Science, Engineering, or a related field preferred, or equivalent practical experience. Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time. WHY WORK FOR [ALARM.COM](http://www.alarm.com)? - Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers. - Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the [Alarm.com](http://www.alarm.com) team! - Gain well rounded experience: [Alarm.com](http://www.alarm.com) offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business. - Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work. - [Alarm.com](http://www.alarm.com) values working together and collaborating in person. Our employees work from the office 4 days a week. COMPANY INFO [Alarm.com](http://www.alarm.com) is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on [Alarm.com](http://www.alarm.com)'s technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. [Alarm.com](http://www.alarm.com)'s common stock is traded on Nasdaq under the ticker symbol ALRM. [Alarm.com](http://www.alarm.com) delivers serious security for serious people. For more information, please visit http://www.alarm.com. COMPANY BENEFITS Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment. [Alarm.com](http://www.alarm.com) is an Equal Opportunity Employer In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision. Notice To Third Party Agencies: [Alarm.com](http://www.alarm.com) understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with [Alarm.com](http://www.alarm.com), please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.