**Build your best future with the Johnson Controls team** Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. **What we offer:** - Competitive salary - Paid vacation/holidays/sick time - Comprehensive benefits package including 401K, medical, dental, and vision care - On the job/cross training opportunities - Encouraging and collaborative team environment - Dedication to safety through our Zero Harm policy Johnson Controls is seeking a highly skilled **DevOps Engineer** to provide operational support for our web and mobile applications, ensure the stability of our application environments, and manage deployment pipelines across our Microsoft Azure ecosystem. This role is a blend of hands‑on troubleshooting, application maintenance, release management, and continuous operational support. You will work in an agile, fast‑paced environment alongside onshore and offshore teams, collaborating closely with engineering leadership and cross‑functional technical partners. **Responsibilities** ### **Application Support & Incident Management** - Serve as the primary point of contact for web and mobile application support, resolving customer‑reported issues in a timely and professional manner. - Perform detailed root‑cause analysis, document findings, and communicate status updates to the help desk, stakeholders, and senior leadership. - Troubleshoot issues across the stack, including React.JS front‑end applications, Spring Boot services, and SQL‑based data layers. ### **Pipeline & Release Management** - Maintain, enhance, and troubleshoot CI/CD pipelines to support reliable deployments across multiple environments. - Manage application releases, ensuring proper versioning, documentation, and deployment validation. - Collaborate with development teams to streamline build and deployment processes. ### **Cloud & Infrastructure Operations** - Support and maintain cloud resources within Microsoft Azure, ensuring availability, performance, and cost‑efficient operation. - Monitor application server health, remediate vulnerabilities, and apply software upgrades and patches. - Ensure proper observability by configuring and maintaining monitoring, alerting, and logging tools. ### **Cross**‑**Team Collaboration** - Work closely with networking engineers, DBAs, cloud engineers, hardware teams, software developers, and QA testers to resolve issues and improve system reliability. - Provide operational insights to engineering teams to help prevent recurring issues and improve application stability. **Qualifications** - Bachelor’s degree in computer science, engineering, or equivalent professional experience. - Strong troubleshooting skills for web and mobile applications in production environments. - Excellent written and verbal communication skills, especially when interacting with support teams and leadership. - 3+ years of experience supporting or developing web/mobile applications. - Proficiency with **React.JS**, **Java**, and **Spring Boot**, with the ability to understand and modify code when needed. - Strong SQL skills for debugging and resolving data‑related issues. - Hands‑on experience with **Microsoft Azure** for application hosting, deployment, and operational support. - Experience providing DevOps support in cloud‑based environments. - Familiarity with building and deploying web and mobile applications, REST and **SOAP** services. - Experience using **Jira,** **Azure DevOps,** and **ServiceNow** for ticketing, planning, and pipeline management. - Experience with AI‑assisted development tools (e.g., GitHub Copilot). - Comfortable working in a fast‑paced, iterative, agile environment. - This role is not eligible for employment visa sponsorship. This is a hybrid role based in our Boca Raton, Florida office, with consideration for remote candidates in major Johnson Controls locations. **HIRING SALARY RANGE**: $85,200 - $107,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us #LI-Hybrid #LI-Remote Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit [EEO is the Law](https://www.johnsoncontrols.com/-/media/jci/careers/landing/eeo-is-the-law.pdf). If you are an individual with a disability and you require an accommodation during the application process, please visit [here](mailto:SpecialAccommodations@jci.com?subject=Candidate%20Accommodated%20Requested&body=Hello%2C%20%0A%0AI've%20applied%20to%20an%20opportunity%20and%20require%20an%20accommodation%20during%20the%20application%20process.).