DevOps / SRE engineer Description - About the Role We are looking for an experienced Software Engineer with strong technical skills and a genuine interest in AI to join our global team in Guadalajara. You will play a key role in modernizing our factory systems, improving automation, and helping increase reliability across our worldwide manufacturing operations (1,500+ servers). This is a hands-on position with real ownership. You will work on meaningful technical challenges, influence engineering practices, and grow your expertise in both software architecture and development + AI adoption. What You’ll Do - Take ownership of redesigning and modernizing existing systems toward more scalable and maintainable architectures - Improve and creating CI/CD pipelines, observability, and system reliability - Participate actively in code reviews, architecture discussions, and technical decision-making - Mentor and support junior and mid-level engineers - Deliver secure, high-performance, and observable solutions that have direct impact on factory operations - Explore and propose new ideas to increase automation and system intelligence - Build and integrate automation, including agentic workflows, RAG, and LLM-based solutions (local and cloud) What We’re Looking For - 5–10 years of professional software engineering experience with strong fundamentals in system design and architecture of new solution or optimization of existing solutions - Solid hands-on experience with .NET/C# and/or Python, SQL \NOSQL, Kubernetes or similar container platforms - Experiencing with transformation from monolithic to distributed systems that also run on-prem\hybrid (local in the factory + cloud) - Interest in applied AI — you have worked with or are excited to work on LLMs, agents, RAG, or intelligent automation in production systems - Strong focus on code quality, security, performance, and clean engineering practices - Good understanding of distributed systems, networking, and operational concerns - Proactive mindset — you enjoy taking ownership and continuously improving systems Our Stack Linux (Ubuntu), Kubernetes, Azure Cloud, .NET/C#, Azure DevOps, Kafka, Grafana/Prometheus, Ansible ,Python, MS SQL, PostgreSQL, Cosmos DB, Windows Server, PowerShell , and various internal tools. We are actively expanding our use of modern AI tooling. Nice to Have - Experience with manufacturing, industrial, or large-scale operational systems - Previous work on observability, automation, or AI integration projects - Open-source contributions or personal projects demonstrating initiative - What We Offer - Opportunity to work on globally impactful systems that support PC manufacturing at massive scale - Real technical ownership and the chance to shape how we adopt AI and automation - Collaborative environment with strong senior engineers and mentors - Hybrid work model in Guadalajara ( 2-3 days on site ) - Competitive compensation and benefits package If you are a pragmatic, hands-on engineer who enjoys solving real problems, modernizing systems, and growing into AI-driven automation, we would love to talk with you. Impact & Scope • Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Complexity • Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Job - Software Schedule - Full time Shift - No shift premium (Mexico) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s [EEO Policy](https://www8.hp.com/h20195/v2/GetDocument.aspx?docname=c08129225) or read about your rights as an applicant under the law here: “[Know Your Rights: Workplace Discrimination is Illegal](http://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)"