Our SaaS platform leverages AI to make information accessible, actionable, and measurable, driving productivity and satisfaction for enterprises worldwide. As we scale rapidly to support mission-critical deployments, we are strengthening our engineering foundations across cloud infrastructure, reliability, and operational excellence. About the Role You will play a key role in leading and scaling our DevOps team. Your mission is to ensure that our SaaS platform is reliable, scalable, and efficient, while enabling engineering velocity and high-quality delivery. This is a hands-on leadership role combining technical depth with team management. You will work closely with R&D and Product to continuously improve our infrastructure, deployment processes, and production operations. DevOps Management - Architect and manage multi-cloud infrastructure (Azure, AWS, GCP). - Own CI/CD pipelines and IaC frameworks (Terraform, Pulumi). - Define and enforce SLOs/SLAs with an SRE mindset. - Manage monitoring, alerting, and incidents. - Promote Kubernetes and scalable micro-services practices. SecOps & FinOps - Support implementation of security best practices across cloud and CI/CD environments in collaboration with Security stakeholders. - Participate in security incident response processes when relevant. - Own cloud cost visibility and optimization processes, including tagging, monitoring, and ongoing efficiency improvements. - Support business continuity and disaster recovery. - Enforce cost-efficiency policies and guardrails. People & Process Management - Manage and develop DevOps team. - Establish and improve operational processes to support engineering delivery and production readiness. - Foster a culture of ownership and continuous improvement. - Provide operational metrics and updates to engineering leadership. - 5+ years of experience in Cloud Infrastructure, DevOps, SRE, or related disciplines within SaaS or enterprise-scale environments. - 3+ years of experience leading technical DevOps or infrastructure teams and team leads in a Manager capacity. - Proven track record operating production environments on Azure and AWS (multi-cloud experience strongly preferred). - Deep expertise in infrastructure as code (Terraform, CloudFormation), Kubernetes, and CI/CD tooling. - Solid understanding of cloud security principles and compliance standards (ISO 27001, SOC 2, GDPR). - Background supporting 24/7 customer-facing production environments at scale. - Experience implementing FinOps frameworks and optimizing cloud spend. - Experience working with cloud cost optimization practices. - Excellent management, communication, and cross-functional collaboration skills. - Fluent in English (spoken and written). - Certifications in Azure, AWS, Kubernetes (CKA/CKAD), and FinOps Practitioner. - Experience with knowledge management or AI/ML-powered SaaS products. - Familiarity with security frameworks (NIST, ISO).