SUMMARY The Job Developer (JD) provides a comprehensive array of self-sufficiency and workforce-driven supportive services to Detroit Housing Commission (DHC) residents. The JD acts as a vital link between residents and the labor market by maintaining active relationships with employers, industry organizations, and public agencies to source job openings and secure vocational training opportunities. Tasked with evaluating resident backgrounds and skills, the JD provides hands-on coaching, interview preparation, and placement services to move participants toward economic independence. Working under the Project Manager, the Job Developer ensures residents are not just "job ready," but successfully placed and retained in high-quality career paths. EDUCATIONAL REQUIREMENTS - Bachelor’s Degree (concentration in Social Work, Family Services, Psychology, Public Health, or related fields). - An equivalent combination of education, training, and experience may be considered. EXPERIENCE REQUIREMENTS - Four or more years of experience in workforce development, community services, and regional employment trends. - Four or more years of experience with Federal and State entitlement programs, eligibility, and procedures. OTHER REQUIREMENTS - Transportation: Must have access to a reliable vehicle for frequent local travel. - Licensing: Must have or be able to acquire a valid state of MI driver’s license. - Clearances: Must pass federal, state, and local criminal investigation clearances, and pass a drug screening test. - Insurability: Must be insurable under the agency’s insurance policy. REQUIRED KNOWLEDGE - Knowledge of HUD programs, requirements, and policies/procedures preferred - Knowledge of DOL programs, requirements, and policies /procedures - Knowledge of organization’s structure, policies, and procedures - Knowledge of social service delivery systems - Knowledge of community service and self-sufficiency programs - Knowledge of basic office practices, procedures, and equipment - Knowledge of standard office procedures, filing, and standard office equipment, including computer, fax, copier, telephone system - Knowledge of the principles and practices of social work, case management, home ownership, career counseling and service delivery REQUIRED ABILITIES - Attentive to details - Communicate well verbally and written - Innovative - Identify problems - Self-Starter - Manage pressure - Motivate - Multi-task - Organize - Problem solves - Handle fast paced & evolving environment - Act independently - Analyze situations - Empathize REQUIRED SKILLS - Analyze and interpret needs and coordinate necessary services accordingly - Analyze situations, review available actions, and determine the best course of action - Communicate effectively orally or in writing - Communicate with clients and agencies to obtain and provide information - Interact effectively in a complex, dynamic environment - Interact with public and private agencies and residents to accomplish organizational goals - Develop and maintain working relationships with employers and industry organizations to source job openings. - Manage multiple priorities and demands within established requirements - Operate a computer to perform various work-related tasks - Operate standard office equipment - Plan, organize, complete assigned work and special projects in order to meet organizational goals - Prepare and present ideas and information in formal and informal settings - Source new job opportunities and create unique employment pipelines. - Prepare residents for interviews, workforce entry, and career advancement. - Provide high level, quality customer service both internally and externally - Provide information and feedback in a courteous, diplomatic manner - Read and understand department specific documentation, and policies and procedures - Understand and apply HUD organizational rules, instructions, policies and procedures appropriately - Understand and apply local, state and federal rules and regulations related to subsidized housing and housing quality standards - Be an effective team member SUPERVISORY RESPONSIBILITIES - NONE REPORTS TO - Directly to Project Manager - Resident Service Director ESSENTIAL JOB FUNCTIONS [The fundamental job duties the individual must be able to perform, with or without accommodation; removal of these functions would fundamentally change the job] - Assessment & Matchmaking: Evaluate residents' social, psychological, and physical needs to develop holistic service plans. Analyze participant skills and interests to match them with specific job openings or training programs. - Workforce Programming: Establish and execute programs based on the Five Pillars: Economic Empowerment, Educational Advancement, Digital Inclusion, Health & Wellness, and Character & Leadership. - Quality & Monitoring: Monitor the delivery and quality of supportive services, ensuring residents receive the necessary resources to sustain employment. - Mediation & Conflict Resolution: Provide mediation for resident disputes and coordinate with community resources to resolve barriers to employment. - Advocacy & Support: Advocate for residents and their families to ensure they have the tools necessary for a self-reliant lifestyle. - Compliance & Metrics: Achieve and maintain all grant-funded performance metrics, ensuring accurate and timely data entry into the designated project management system. Educate residents on their rights and application procedures, report suspected abuse, and proactively assist management in identifying residents requiring supportive intervention. TRAVEL REQUIREMENTS - Employer Outreach: Regular local travel throughout the Detroit region to visit employer sites, attend industry networking events, and coordinate with vocational training providers. - Site Visits: Frequent travel to DHC properties to meet with resident participants for coaching and assessment. SUPPLEMENTAL FUNCTIONS [These are job duties the individual must be able to perform, with or without accommodation; removal of these functions would NOT fundamentally change the job] - All other duties as assigned PHYSICAL ACTIVITIES AND DEMANDS - Sitting - Standing - Walking - Lifting up to 20lbs or more - Carrying - Pushing - Pulling - Ascending/descending stairs - Reaching - Bending - Kneeling - Crouching WORK ENVIORNMENT - Outdoor environments - Indoor environments - Work in hot, cold, wet surroundings - Confined workspaces - High, precarious places - Exposed to continual, multiple distractions - Outdoor environments EQUIPMENT - Phones - Computer/laptop - Copiers/printers - Scanners - Monitors - Communication systems - Projectors SOFTWARE - Customer relationship management software - Database software - Internet software - Spreadsheet software - Word processing software - Social services software for case management - Programming software - Payroll/human resources