Passionate about people, building positive workplace experiences, and driving HR initiatives? Join our team as an HR Generalist and play a key role in supporting our employees throughout their journey from recruitment and onboarding to employee relations, performance management, and HR administration. If you're proactive, detail-oriented, and ready to make an impact in a dynamic work environment, we'd love to hear from you! Job Description Talent Acquisition • Sources and recruit’s candidates by placing job advertisements in appropriate recruitment platforms and social media • Oversee recruitment process, screening, interviewing and recommending external and/or internal candidates for technical positions • Prepares, distributes for approval and issues employment contracts and related documents for onboarding • Coordinates the preparation, revision and maintenance of job descriptions with managers • Conducts pre-employment documentation and orientation for new hires to ensure statutory compliance and excellent onboarding experience • Creating a recruitment plan and calendar according to operation and sales projection HRIS and Employee Records • Ensures the efficient use of management information systems in recording and storing employee and employment data • Maintaining physical and digital files for employees and their documents, benefits, and attendance records as well as their 201 Files • Provides HR analytics for informed, data-driven HR decisions • Generate official internal documents such as offer letters, appointment letters, and warning letters. Training and Development • Evaluates the need for employee training and development and makes recommendations • Oversees the coordination and implementation of annual performance reviews • Track performance reviews, support manages with feedback cycle, and organize training initiatives Compensation and Benefits • Provides salary recommendations of newly hired employees for management approval • Implements and administers cost-effective benefit programs and policies • Doing the timesheet extraction in preparation for payroll • Support Finance with payroll and benefits administration Employee Engagement • Creating employee engagement plans, getting necessary budget approval and initiating activities • Facilitate engagement activities and team building • Lead onboarding and offboarding process to ensure smooth employee experiences • Promote HR programs to create an efficient and conflict free workplace ### Requirements ​ Key Responsibilities - Policy Administration: Support the administration and implementation of HR processes and procedures to ensure total adherence to workplace policies. - Guideline Development: Participate actively in developing organizational guidelines and procedures. - Incident Investigations: Conduct thorough pre-investigations to uncover the root causes of workplace incidents and grievances, recommending appropriate resolutions. - Disciplinary Action: Prepare Notices to Explain (NTE) and related documentation, endorsing them to the HR Manager during the initial phase of the disciplinary process. - Issue Resolution: Assist in the timely resolution of employee relations challenges and departmental initiatives. - Employee Lifecycle: Responsible for the onboarding process of both new hires and newly regularized employees across all company resources. - Database Maintenance: Manage and maintain accurate, secure, and up-to-date employee records and HR databases. - Verification & Queries: Assist with internal and external HR-related inquiries, including pre- and post-employment verifications, Certificates of Employment (COEs), and general questions. - Performance Support: Support and assist the HR Manager in executing and administering the performance management process. - Metric Tracking: Assist in monitoring employee performance metrics, scorecard compliance, attendance-related concerns, and other relevant HR indicators. - Documentation & Reporting: Prepare HR-related reports, documentation, and departmental metrics as deemed necessary. - General Support: Perform other HR projects and duties as assigned to support organizational goals. Qualifications: - Bachelor’s degree in Human Resource Management, Psychology, Business Administration, or a related field. - Minimum of 2–3 years of progressive experience as an HR Specialist or HR Generalist. - Strong understanding of local labor laws and employment standards, with direct experience handling disciplinary processes (including drafting Notices to Explain (NTE) and conducting incident pre-investigations). - Familiarity with tracking performance metrics, monitoring employee scorecards, and managing attendance data. - Proficiency in managing Human Resource Information Systems (HRIS), data entry, and maintaining meticulous employee records. - Exceptional verbal and written communication skills for drafting formal HR documentation, reports, and addressing employee queries. - High level of integrity and the ability to handle sensitive and confidential employee information with discretion. - Strong analytical skills to conduct root-cause analysis on workplace grievances and recommend fair resolutions. - Approachable demeanor with the ability to support employees at all levels and navigate complex employee relations issues smoothly.