### **⚡About Amber** Amber is an entirely new way to buy and sell power, designed for a world powered by renewable energy. We give customers direct access to the real-time **wholesale electricity price as it varies every 5 mins and the technology to shift more of their energy usage to the times when cheaper renewables are available in the grid.** It’s a cheaper way to buy power, a smarter way to sell power, and the fastest way for Australia to reach 100% renewable energy. We are a clear category leader in Australia for home battery automation and are growing rapidly **(over 80k customers)**. We have also **recently expanded into licensing our core technology** to utilities overseas, including a **partnership with E.ON Next in the UK**. **Amber is backed by top Australian and international investors** including Square Peg, Main Sequence, Breakthrough Victoria, Commonwealth Bank, NRMA, Gentrack, ETF Partners (UK/Europe based), and E.ON Next. We are **scaling rapidly** and **you’d be joining a team of over 200** committed to **building a diverse, inclusive, and purpose-driven culture** as we transform a major industry. **Our products are reshaping home energy: Amber for Batteries** cuts bills by exporting stored energy at wholesale prices of up to $20/kWh, and **Amber for EVs** enables the cheapest, cleanest charging. **In 2026**, we will push this even further with our new **vehicle-to-grid (V2G) technology**. 💻 **About the role** We're looking for a **mid-level** **UX/UI Designer** who can work across two connected spaces: **in-app product design and the broader customer experience that surrounds it**. This role sits at the **bridge between what customers see inside the Amber app and how they experience everything around it**. Emails, campaigns, web and brand imagery, communications, etc. Getting both right, and making them feel like one consistent thing, is the job. The brand side isn't a support function. Amber is investing in lifting quality and consistency across the whole customer journey, and strong brand execution is a core part of that. **You'll own end-to-end design of our highest-value communications**, be the quality bar the marketing team works to, and help make sure everything that reaches a customer, however it was made, feels unmistakably Amber. **On the product side**, you'll work closely with and learn from senior designers embedded across our product teams, supporting them across a range of in-app work while building your own product design skills in a fast-moving environment. ***Please note:*** *To make sure your application gets the attention it deserves, please note that we are **not** able to consider candidates who are currently Senior Designer or above level and we would encourage you to keep an eye on future opportunities at Amber as we continue to grow.* ### We are looking for: - We are looking for a **mid-level UX/UI Designer with 4+ years of experience** who is excited to deepen expertise in this role. This position is ideal for designers at the mid-level of their career who want to expand their skills and impact, rather than designers already established at senior levels. - A **strong visual design sensibility**, not only do you care about how things look, but you can show evidence of making them look great. - **Solid interaction and UX thinking**. Beyond how things look, you can design a clear, usable flows that solve customer problems - **Experience across** both product and brand or marketing design contexts - **Comfortable working at pace** - you can ship a good email or a tight prototype without over-engineering it. You regularly use AI to help you scale your impact. - **Attention to detail** without being precious about it - **Eager to learn** - you want to work alongside experienced designers and grow your craft through real, high-quality work - **A collaborative default -** you share work early, take feedback well, and make the people around you better ### What you’ll be working on: **Product (in-app experience)** - Support senior designers across various product teams, contributing to flows across quoting, sign-up, onboarding, and billing - Participate in lightweight discovery to understand where customers drop off and why - Create clear, well-considered interactions for web and mobile - Contribute to our design system and shared component library **Brand & customer experience** - Own the design and support execution of our highest-value communications — end-to-end email lifecycles covering onboarding, billing, and regulatory updates - Support marketing campaign design for major moments, from concept through to final execution - Be the quality bar for brand consistency across everything that goes out, both across product and elsewhere. No matter who creates it, you make sure it's right - Help review and guide AI-generated and vibe-coded marketing output so it stays on-brand before it reaches customers ### What ‘great looks’ like - **You're a dependable partner** to the senior designers in our product teams and the person the marketing team trusts to make their output land right. - **You ship work** that uplifts the entire customer experience, whether that’s owning end-to-end design of our most important customer communications — the onboarding sequence someone gets in their first week, the billing statement that makes a complex bill feel simple, the regulatory update that's clear when it matters most. And you help close the gap between what the product experience promises and what the broader customer journey delivers. ### 🎉 Benefits - **We’re committed** to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world. - **You’d be a part of** a rapidly growing team of over 200 with expertise across energy, technology, marketing, and operations. - **Be part of** a growing technology start-up that will shape the future of household and grid energy use. - **Enjoy a lively, collaborative workspace** at our buzzing Melbourne CBD headquarters in the heart of the city - **Flexible working hours** with provision for regular work from home arrangements. - **Equitable** gender-neutral parental leave policies. - **An external Employee Assistance Plan (EAP)** for mental health support. - **Competitive salary** and **share options** in Amber. - **Annual Learning & Development budget** to support your personal growth. - **Additional PTO** between Xmas & New Year ***Please note:*** *To make sure your application gets the attention it deserves, please note that we are **not** able to consider candidates who are currently Senior Designer or above level and we would encourage you to keep an eye on future opportunities at Amber as we continue to grow.* This is a **full-time role** to be **based ideally from Melbourne**, but we are also **open to considering the right candidate anywhere within Australia**. ***We are open to discussing 4 days a week or 9 days a fortnight once you're ramped up, if that's what you are looking for.*** ***Amber is a remote first team; we have an office in the Melbourne CBD, where we work flexibly between the office and home. The vast majority of our team are located in Melbourne. For those based in Sydney, they catch up in a co-working space in the city every now and then, and rest of the locations in Australia work from home. While we don't expect people to attend the office, we do expect that people mostly work in the Melbourne time zone to maximise collaboration.*** 🌈 **If this kind of work gets you excited, we'd love to hear from you!** Even if you don’t meet 100% of the requirements listed above, we still encourage you to apply. We're open to all backgrounds and encourage people from underrepresented groups to apply. We never discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. **Our hiring process will generally be as follows:** - A screening interview with our talent team - An interview with the Hiring Manager - A small case study + follow up interview with two of our Senior Designers - A culture + final interview with two of our Executive Leadership Team Members **We promise to be respectful of your time as an applicant while trying to be as thorough as possible in finding the right fit for our team.** **Applications will be accepted only from candidates already based in Australia, preferably Melbourne with full working rights.** **Shortlisted candidates will be contacted promptly. All other applicants will also be notified of the outcome as soon as possible.** **No recruitment agencies please. We've got this! Thank you.**