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Job Description
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Stock options plan
- Vision insurance
About CommLoanCommLoan is the leading lending marketplace, connecting borrowers with the right lenders to finance their Commercial Real Estate (CRE) loans. Our mission is to transform the lending process by delivering transparency, efficiency, and choice.
As we evolve into a true SaaS platform infused with AI, we’re seeking a Principal Product Designer to lead the charge in reimagining the borrower and lender experience.
This is a career-defining opportunity to shape the future of commercial real estate lending technology—at scale.
About the RoleThis is an in-office role at CommLoan's headquarters in Scottsdale, AZ.As a Principal Product Designer, you’ll set the experience vision for our AI-driven SaaS platform. You’ll balance hands-on design craft with strategic influence across product, technology, and business teams. You will share insights, build elegant workflows and translate complexity into intuitive, and delightful experiences.
You’ll work closely with executives, engineers, and product managers to redefine how commercial loans are originated, evaluated, and closed—all while mentoring designers and elevating the overall design culture across the company.
What You'll DoLead Strategic UX Transformation
- Define a bold UX vision to simplify complex CRE lending workflows into intuitive user journeys
- Translate business challenges into scalable systems and frameworks
Design with Craft and Versatility
- Deliver full design outputs: wireframes, prototypes, user flows, and high-fidelity experiences
- Design across multiple touchpoints—borrower dashboards, lender workflows, AI-driven recommendations via mobile and web—ensuring seamless and consistent experiences
Elevate the Design Practice
- Mentor and guide other designers, offering critique, sharing best practices, and instilling a culture of design excellence
- Champion accessibility, inclusivity, and usability at every step
Collaborate and Influence
- Partner deeply with Product, Engineering, and AI teams to deliver innovative features
- Work directly with executives to shape product direction, influence key decisions, and advocate for user needs
Measure and Drive Impact
- Define meaningful UX metrics tied to adoption, engagement, and customer satisfaction
- Use research and data to continuously iterate and refine experiences
What We're Looking ForExperience & Expertise
- 7+ years of experience in product design/UX, with a strong portfolio demonstrating SaaS platform and marketplace design
- Proven experience working on complex fintech, mortgage, or real estate products
- Background at companies like Zillow, Rocket Mortgage, Trulia, Blend, LendingTree, Plaid, Redfin, Compass, or SoFi is highly desired
Skills & Craft
- Mastery of modern design tools (Figma, Sketch, etc.) and design systems
- Strong in Information Architecture, interaction design, prototyping, and usability testing skills
- Ability to clearly articulate design decisions to both executives and cross-functional partners
Leadership & Influence
- Track record of mentoring designers and elevating design culture
- Capable of leading as a senior individual contributor while influencing product vision at scale
- Entrepreneurial mindset, comfortable in fast-paced, high-growth environments
Why Join CommLoan
- Shape the future of CRE lending, with AI at the core of the experience
- Lead design innovation for a SaaS platform with massive industry impact
- Work with a collaborative, entrepreneurial team where your design voice drives decisions.
- Competitive compensation with potential equity upside
- Be part of a mission-driven company solving meaningful and complex challenges
Compensation: $135,000.00 - $165,000.00 per year
# About Us
CommLoan's focus is to provide a superior lending experience. By combining state-of-the-art technology with a concierge service, the borrower will have unprecedented access to the capital markets. CommLoan is the first true commercial real estate lending marketplace, putting the borrower in the driver's seat.
With our innovative platform CUPIDTM (Commercial Underwriting Pricing Index Data), CommLoan has streamlined the process of obtaining commercial real estate financing. With the touch of a button, we can sort through hundreds of lenders and thousands of loan programs to find the right loan that fits the borrower's specific needs.
In addition to our one-of-a-kind technology, we provide hands-on customer service throughout the entire loan process. CommLoan truly is a high-tech and hi-touch company who believes that all of our borrowers deserve the best option available to achieve their commercial real estate goals.
Key Responsibilities
Define UX vision to simplify complex CRE lending workflows into intuitive user journeys
Translate business challenges into scalable systems and frameworks
Deliver full design outputs including wireframes, prototypes, user flows, and high-fidelity experiences
Design across multiple touchpoints such as borrower dashboards, lender workflows, and AI-driven recommendations
Mentor and guide other designers, offering critique and sharing best practices
Champion accessibility, inclusivity, and usability at every step
Partner with Product, Engineering, and AI teams to deliver innovative features
Work with executives to shape product direction and advocate for user needs
Define meaningful UX metrics tied to adoption, engagement, and customer satisfaction
Use research and data to continuously iterate and refine experiences