The Process Engineer is the strategic partner in identifying potential process engineering opportunities. They are the self-directed change agent able to implement new initiatives across multiple departments in a systemic way, delivering substantial impact to the overall organization. They lead and facilitate cross-functional teams in the application of process engineering principles to design and/or optimize business processes and their overall performance. They are the trusted advisor to our business customers in matters related to operational excellence. Duties & Responsibilities: - Manage multiple initiatives of significant scope and complexity. - Independently with minimal supervision, perform complex work assignments and problem resolution across systems, processes, or channels. - Conduct change management efforts of moderate to high complexity impacting one or multiple cross-functional processes. - Assemble key participants, lead, guide and facilitate cross functional, collaborative teams in business improvement and development initiatives to optimize the overall efficiency and effectiveness of the process. - Develop and implement end-to-end service solutions based on Lean Six Sigma improvement methods, tools and techniques ensuring analysis and suggested improvements are driven by data and direct observation rather than hunch. - Develop a deep understanding of root cause and pragmatic solutions to resolve business problems related to ineffective processes, roles, tools, and data. - Shape vision, mobilize commitment, and lead team to change process, systems, and structures to achieve vision. - Serves as a resource to less experienced team members on escalated issues of an unusual nature. - Provide guidance to team members in the development and delivery of their work products critical to goal achievement and team success. - Partner with the business to gather voice of the customer, voice of the process in order to build a solid business case. - Utilizes knowledge of customers, products, processes to analyze business problem(s) and determine the best methodology to resolve defect or issue. - Identify opportunities and potential process engineer solutions. - Provides company process insights to management. - Ability to work various hours depending on project needs. - Other duties as assigned. Requirements: - High School Diploma and commensurate experience equivalent to a Bachelor’s degree in engineering, business administration, mathematics, or related field. - 2 years of leading projects of equivalent length and complexity. - 2 years process improvement and/or relevant business experience. - Advanced knowledge and demonstrated use of data analysis, and industry tools and process engineering methodologies. - Experience with Robotic Process Automation (RPA) tools (i.e. Automation Anywhere, UiPath, Blue Prism, etc.). - Experience with business process management, risk management, and change management. - Excellent verbal and written communication/presentation skills. Experience presenting to executive leadership. Skills & Qualifications: - Working knowledge of Microsoft Office. - Advanced skills in using company software. - Ability to create and maintain process flow diagrams and documentation. - Ability to multi-task and manage various project elements simultaneously. - Thrive in a collaborative environment. - Ability to lead technical aspect of team effort. - Customer focused mindset. - Detail oriented with strong documentation skills. - Ability to communicate ideas in both technical and user-friendly language. - Positive attitude, flexibility, and conflict resolution. - Analytical and creative problem-solving skills. - Ability to effectively organize, prioritize, and execute tasks in a high-pressure environment. Market Range: 9 / 40 hours per week / Hybrid- 3 days in office Salary: $59,819- $96,375 Accepting applications through: 8/12/26