SCOPE AND PURPOSE To be the voice of the Customer in the mechatronics product dedicated platform. To support the platforms to ensure the development of robust products and processes, fully compliant with customer expectations, automotive standards, regulatory requirements and Brembo processes&methodologies. To manage the quality performance of the product in series and in field, including contractual warranty and special field actions (e.g. service/recall campaigns). RESULT AREAS / MAIN ACTIVITIES Supports the Purchasing GCF in scouting and pre-selecting suppliers and performs supplier qualification, contributing to the purchasing and global sourcing strategies Ensures, through APQP methodology, that the development of new products and processes is properly implemented at supplier's premises Ensures the performance analysis of each supplier of assigned commodities and the definition of improvement and growth plans by applying best practices and continuous improvement and analyzing gaps between suppliers in the same product category Ensures support to Plant Quality in the claim management when critical issues emerge or an escalation process is required Conducts on-site process audits, verifies the compliance of supplier's quality management system Monitors supplier quality indicators and the publication of dashboards at global level for all suppliers.