## Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care. ## Job Description Primary Function of Position: This position is responsible analyzing complex business and systems requirements and providing technical solutions to meet user requirements. Involve in designing and developing solutions on CRM Salesforce platform and also integrating with ERP & third-party applications. Roles and Responsibilities: - Partner with architects, business analysts and development teams to design custom solutions in salesforce application. - Involve and own all technical aspects of Salesforce.com implementations and/or customizations including data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom development. - Identify ways to utilize SFDC to improve business processes and productivity and make recommendations to support an organization scaling at a rapid pace. - Define, communicate, and manage a change management (release) process to develop and implement new applications/code and updates to existing applications/code. - Be responsible for 100% code quality and own Salesforce.com code reviews for the organization. - Recommend optimizations to improve efficiency and speed to market for existing/new capabilities. - Spend portion of your time for innovation and POC’s to bring new technologies to SFDC ecosystem. - Identification of risks and issues from technical perspective. - Review Salesforce optimizer report and take needed actions. - Write technical documents to support the functional specifications and other efforts. - Provide estimates and dependencies for development tasks and demonstrate excellent coding abilities to produce scalable quality product. - Participates in day-to-day production support, trouble shooting and apply break fixes to resolve critical bugs. - Maintains, follows, and ensures compliance with all company's standards, policies, and procedures #LI-Hybrid ## Qualifications - Minimum education: Bachelor’s degree in engineering or equivalent experience. - Minimum of 5 years of relevant hands-on Salesforce customization experience on Apex. - Minimum of 3 years of LWC and minimum of 1 years of AURA components experience is a must. - At least 1 full implementation experience on Service Cloud / Field service - Minimum 1 year of Visualforce experience - Developer I or Developer II certification is a mandatory - Service Cloud & Field service certifications are given a higher preference - Knowledge of CICD/Release Management/GitHub is a must. - Excellent knowledge of the architectural principles of cloud-based platforms including SaaS, PaaS - Good understanding of all cloud offerings in the market and ability to comfortably discuss cloud architectures. - Ability to work with minimum supervision or guidance. - Ability to work in a team environment, effectively interacting with others. - Ability to multi-task and perform effectively in a fast-paced environment. - Able to work independently and consider cross-functional and downstream impacts with close attention to detail. - Excellent verbal and written communication skills. ## Additional Information Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status. Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process). For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate’s experience, knowledge and skills. Compensation will be based primarily on the job level at which the role is filled and the candidate’s qualifications, consistent with applicable law.