ITHAKA’s mission is to expand access to knowledge and education around the world. Our services — JSTOR, Portico, and Ithaka S+R — enable people everywhere to learn, to grow, and to overcome barriers to education. In carrying out our mission, as employees we feel a deep responsibility to members of our community and to each other, and we are committed to building and sustaining a culture where everyone can thrive. ## The Role ITHAKA is seeking a contractor for the role of Salesforce Lead or Senior Developer who will serve as a hands-on technical leader focused primarily on Salesforce implementation and maintenance, primarily SF CPQ but other areas as needed. Working in close collaboration with ITHAKA’s core Project Team, including the Technical Lead, Senior Salesforce BSA, Business Process Architect, Chief Architect, and other technical resources, the individual will ensure a seamless and successful transition. This position will report to the Chief Architect. This is a contract position that will be employed and managed through a third party staffing agency rather than directly by ITHAKA. This is a 40-hour-per-week contractor role for an initial six-month engagement, with the potential for extension based on project needs and individual performance. ## Responsibilities A successful engagement for this individual will mean leading up efforts to: - Understand what has been built - Understand the gaps between what is present and what is desired - Take over ongoing maintenance and support of what has been built - Contribute to new build work, including features large and small, and the creation of clear documentation - Inform and implement strategies for CI/CD, test automation, and AI-driven software development ## Experience and Skills - Proven experience leading the ongoing development and administration of Salesforce Sales Cloud and Salesforce CPQ. - 5+ years of hands-on Salesforce development in Sales Cloud and CPQ, with expert-level understanding of the SFDC ecosystem, architecture, and best practices. - Demonstrated ability to plan, execute, and manage launch roadmaps and all ongoing development work effectively. - Skilled in creating clear documentation and technical artifacts to support scalable development. - Experienced in agile environments, contributing to empowered teams and participating in standard agile ceremonies. - Applies modern development practices, including CI/CD, code review, QA preview/review, and test automation. - Strong collaborator with the ability to align technical development with business objectives and deliver high-quality outcomes. ## Work Authorization and Sponsorship Candidates who require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States will not be considered at this time. ## Work for ITHAKA We are committed to our organizational values of belonging, evidence, speed, teamwork, and trust. We take seriously the need for everyone to feel welcome. Belonging is one of our core values, and it shows in our vibrant culture. People from a wide range of backgrounds work at ITHAKA, and we believe that unique perspectives help us realize new insights and build better solutions. We want to work with people who are passionate about ideas like these and who wish to contribute their perspectives and talents to ITHAKA’s mission. We enthusiastically welcome applications from people of all backgrounds and credentials. We want to hear your story and include your perspective in the transformative work we aim to do. Learn more about [Working at ITHAKA](https://www.ithaka.org/working-here/). ## Apply Now Although ITHAKA has physical offices in New York and Ann Arbor, Michigan, our employees are distributed across the continental United States. At this time, we’re not considering candidates who are unable to work and reside in the continental U.S. Candidates may apply by submitting an application online through our career site, if you have any questions about your application, please contact us at careers@ithaka.org. ITHAKA is committed to providing reasonable accommodations, if there’s anything we can do to accommodate any portion of the application or hiring process, please contact us at accommodations@ithaka.org. We are proud to be an Equal Opportunity employer. All qualified applicants receive consideration for employment without regard to identity or other status protected by law. We invite you to read our [Equal Employment Opportunity Statement](https://www.ithaka.org/equal-employment-opportunity-and-affirmative-action-statement/). ITHAKA cares about your privacy, learn more about our [Applicant Privacy Notice](https://www.ithaka.org/applicant-privacy-notice/).