Responsible for Credit Control and managing debt collection for the assigned portfolio of accounts. Ensure payment plans agreed with customers are strictly adhered to. Facilitate implementation and compliance to the approved credit policy. It is also the responsibility of credit controller to assist senior management in executing a comprehensive and robust credit control function in line with corporate credit policy. Responsible for Credit Control and managing debt collection for the assigned portfolio of accounts. Ensure payment plans agreed with customers are strictly adhered to. Facilitate implementation and compliance to the approved credit policy. It is also the responsibility of credit controller to assist senior management in executing a comprehensive and robust credit control function in line with corporate credit policy. ### Responsibilities - Receive new credit requests and submit for evaluation from commercial and review customers’ credit rankings with banks. - Implement the credit policy by regularly checking the credit report and flagging any high-risk customers. - Proactively manage debt collection on assigned portfolio accounts and maintain proper communication with customers to ensure smooth collections. - Issue statements of accounts to customers using established guidelines. - Review requests for payment plans and implement them accordingly. - Be the focal point for customers and coordinate internally to answer queries and resolve disputes in order to facilitate payments from customers. - Prepare working file for bad debt and ECL provisions Coordinate with treasury and collection for any payment rEliminate non-value activities and seek automation for repetitive tasks - Have a strong systematic approach towards dunning processes - Preparation of customer files for legal support and escalation to senior management. - Preparing weekly reports on credit control performance. - Maintain and document accurate activities on daily basis. - Able to have a firm but fair attitude towards dispute resolution with customers - Experience in communicating with people of different cultural backgrounds - Weekly collection reports. - Weekly Ageing reports. - Report for provision on doubtful receivable balances. - Customer account analysis. - Propose write offs. - Related party aging report. - Intercompany aging. - Implementation of policies and procedures relating to credit control section. - Continuous enhancement of processes and procedures to improve efficiency. ### Qualifications | Education and Technical Qualifications: |

• Bachelor’s Degree or equivalent in Accounting or Finance

| | --- | --- | | Language Skills |

• Excellent in English, Arabic is an added advantage

| | Years of experience |

• A minimum of 6-8 years of experience in a similar role

| | Nature of experience |

• Minimum experience in Credit Control, Accounts Receivable, Collections, or Revenue Accounting.

• Experience evaluating customer creditworthiness and reviewing credit applications.

• Experience working with credit reports, bank references, and customer credit assessments.

• Proven track record in debt collection and reducing overdue receivables.

• Experience managing a portfolio of customer accounts and following up on outstanding payments.

• Strong background in customer relationship management and dispute resolution.

• Experience negotiating and monitoring customer payment plans.

• Experience preparing and analyzing aging reports, collection reports, and receivable reconciliations.

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