## Company Description Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,500 employees in 44 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit www.sucafina.com. ## Job Description Undertake a leader role and be expected to manage the O2C team. The primary responsibilities will include but not limited to: O2C Process Management & Stakeholder Coordination - Oversee the end-to-end order to cash process, including invoicing, collections, cash application, dispute follow-up and receivables control. - Work closely with internal and external stakeholders to ensure smooth operations and timely issue resolution. - Assess current processes, procedures and systems, and propose improvements to enhance efficiency, compliance and service quality. - Support ERP implementation, UAT, process enhancement and audit activities related to receivables. - Ensure O2C activities comply with company policies, accounting standards, financial regulations and internal control requirements. Leadership & Team Performance Management: - Lead, mentor and coach O2C team member to ensure timely, accurate and customer-centric service delivery. - Allocate workload, provide day-to-day guidance and support team members in resolving complex issues. - Monitor team performance, work quality, pending items and adherence to timelines. - Conduct training and knowledge sharing to strengthen team capability and ensure alignment with company policies and best practices. Reporting, Analysis & Management Insights - Prepare weekly and monthly AR Aging reports with clear and action-oriented comments. - Manage receivables reporting for month-end closing, ensuring completeness, accuracy and timely submission. - Analyze AR data and O2C trends to identify risks, overdue issues, process gaps and improvement opportunities. - Monitor key O2C performance indicators and provide insights or action plans to improve collection effectiveness and receivables control ## Qualifications - BA or equivalent with a major in accounting - 4+ years of Receivable Accounting / O2C experience in serviced accounting / SSC / regional hub. Experience in a commodity trading company / leading small team (1-2 members) is preferable but not required. - English fluency - Proficiency in Microsoft Word, Excel, Outlook, Accounting software, Power BI is a strong advantage ## Additional Information - Strong accounting knowledge, knowledge of Sun System, SAP - Proficient in Microsoft Word, Excel, Outlook, Accounting software. - Understanding of SAP and iRely workflows is a plus - PBI is an advantage