The purpose of the Senior Cloud Engineer is to deliver Cloud technology services and solutions across the business and subsidiary entities. This will involve working closely with internal teams and technology partners to ensure production systems are highly available, well supported and incidents are identified and resolved in a timely manner. This role will be required to take on technical lead responsibilities in the delivery of Cloud based Infrastructure projects aligned to the Technology Roadmap. About the role Shape the Future of Cloud Infrastructure in Financial Services We are seeking an experienced Senior Cloud Engineer to play a critical role in delivering and evolving enterprise cloud platforms across a leading financial services organisation. This is an opportunity to lead the design, implementation, and support of secure, scalable, and highly available cloud infrastructure while contributing to strategic technology initiatives and infrastructure transformation. As a technical leader within the infrastructure team, you will drive cloud solutions across Azure and AWS environments, provide expert guidance on complex technical challenges, and partner with business and technology stakeholders to ensure infrastructure services support current and future business needs. What You'll Be Doing Cloud Engineering & Architecture - Design, implement and support enterprise cloud infrastructure solutions across Azure and AWS environments. - Lead cloud infrastructure projects aligned with the technology roadmap. - Evaluate, recommend and manage cloud technologies that meet business requirements. - Apply infrastructure architecture principles to ensure secure, scalable and well-governed solutions. - Develop and maintain infrastructure standards, frameworks and best practices. Operational Excellence - Support mission-critical production environments, ensuring high availability and resilience. - Act as an escalation point for complex infrastructure incidents and major severity issues. - Deliver front-line support for Azure networking and cloud-based services. - Drive continuous improvement initiatives to enhance infrastructure performance, reliability and operational efficiency. - Ensure incident, problem and change management processes are followed effectively. Leadership & Collaboration - Provide technical leadership across infrastructure initiatives and project delivery. - Collaborate with business leaders, project teams and technology partners to translate business requirements into technical solutions. - Mentor team members and contribute to capability uplift across the infrastructure function. - Partner with third-party vendors and managed service providers to ensure service excellence. Governance, Risk & Compliance - Support Disaster Recovery, Business Continuity Planning and audit activities. - Maintain architecture, operational and procedural documentation. - Ensure compliance with audit, security, risk and change management requirements. - Stay informed on emerging cloud technologies and industry best practices. What We're Looking For Essential Experience - 10+ years' experience designing, implementing and supporting cloud infrastructure solutions. - 10+ years' experience within a mission-critical, enterprise environment, ideally within financial services. - Strong hands-on expertise with Microsoft Azure. - Experience supporting cloud workloads across Azure and AWS. - Deep understanding of enterprise infrastructure, networking, systems administration and cloud operations. - Proven experience leading complex infrastructure projects and technical initiatives. - Strong troubleshooting and problem-solving skills within high-pressure environments. Technical Skills - Microsoft Azure (IaaS, Networking, Security, Governance). - AWS cloud platform exposure. - Enterprise networking and cloud connectivity. - Infrastructure architecture and documentation practices. - ITIL-aligned incident, change and problem management. - Disaster Recovery and Business Continuity planning. Personal Attributes - Highly collaborative with strong stakeholder management skills. - Customer-focused with a professional and service-oriented approach. - Analytical thinker with a solutions-focused mindset. - Self-starter who can work autonomously and as part of a team. - Comfortable operating within a 24/7 support environment. - Excellent verbal and written communication skills. Qualifications - Degree in Computer Science, Information Technology, or a related discipline. - Relevant Azure certifications highly regarded. - AWS certifications advantageous. Some of our Employment Benefits - Flexible and Hybrid Working – enabling our employees to work in the office and at home - Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave - Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose. - Talent Referral Program - Salary Sacrificing via Superannuation - Employee Assistance Program - Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support - Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft! Culture at MUFG Pension & Market Services We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. How to apply Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening including police and employment history checks prior to commencement of employment ### About the Team Our Corporate Centre Technology Services & Information Security function manages our IT infrastructure, technology operations, and information security. It oversees IT system development, maintenance, and security to ensure smooth technology operations support our daily activities. We implement strong cybersecurity measures to protect sensitive data and manage service delivery through effective IT service management practices. By supporting global operations, we ensure our technological infrastructure is secure, efficient, and aligned with business needs. MUFG Pension & Market Services is continuing to build a dynamic, client-focused, caring, and inclusive culture based on entrepreneurial spirit, effective risk management, empathy, and trust, underpinned by core values. We work collaboratively, supporting and valuing the talents and perspectives of our people, and promoting a flexible work environment where their wellbeing is prioritized. We believe diversity drives better client outcomes, improvement, and growth. Join us on the MUFG Pension & Market Services journey to achieve our full potential. We treat everyone fairly and equitably, regardless of diverse characteristics. Candidates must have the relevant work rights. Successful applicants must complete background screening before employment. ### About the Company MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.