## Overview Senior Developer Corporate Services - IT & CIO - ERP Solutions Status: (2) Regular Full-Time position Salary Range: $94,455 -$118,069 per annum plus comprehensive benefits Hiring Range: $94,455 - $106,262 per annum plus comprehensive benefits Work Mode: Hybrid \see below for more details about this work mode. Location: 7120 Hurontario, Mississauga Hours of Work: 35 hours per week Reporting to the Manager, Enterprise Resource Planning (ERP), the Senior ERP Technical Specialist provides advanced technical expertise to support and enhance the Region's ERP environment, including SAP SuccessFactors, Workforce Software, and SAP S/4HANA solutions. As a senior technical resource, you will play a key role in delivering enterprise technology solutions that support business transformation, operational excellence, and service delivery across the organization. You will contribute to the Region’s ERP modernization roadmap through system enhancements, technical upgrades, new implementations, and ongoing support of critical business applications. This is an exciting opportunity for an experienced ERP professional who enjoys solving complex technical challenges, collaborating with diverse stakeholders, and mentoring team members while delivering impactful technology solutions. In this role, you will be responsible for: ERP Solution Design and Support - Design, configure, enhance, and support ERP solutions across SAP SuccessFactors, Workforce Software, and SAP S/4HANA environments - Troubleshoot and resolve complex technical issues through root cause analysis and implementation of sustainable solutions - Configure business processes, workflows, integrations, security roles, and system enhancements to support evolving business requirements - Ensure solutions align with SAP best practices, architectural standards, and development methodologies - Maintain technical documentation, including configuration specifications, support procedures, and recovery processes Project Delivery and Technical Leadership - Provide technical expertise and leadership on ERP projects, upgrades, integrations, and transformation initiatives - Collaborate with business stakeholders, project teams, vendors, and support partners to design and deliver effective technology solutions - Support solution design, effort estimation, testing, implementation planning, and deployment activities - Mentor team members and provide guidance on complex technical issues and solution design - Contribute to project and operational planning activities as part of multidisciplinary teams Operational Excellence and Continuous Improvement - Support ongoing system maintenance, production support, and enhancement activities - Identify opportunities to improve system performance, reliability, user experience, and business processes - Monitor industry trends and emerging technologies and recommend improvements to support the Region's ERP roadmap - Work collaboratively with vendors and support partners to resolve issues, implement enhancements, and support upgrades - Support special projects and perform other related duties within the scope of the position, as required What the role requires: - Degree or diploma in Computer Science, Information Technology, Engineering, or a related field - Minimum five (5) years of ERP application development, configuration, or support experience within SAP SuccessFactors, Workforce Software, SAP S/4HANA, or similar enterprise platforms - Minimum two (2) years of experience providing technical leadership, mentorship, or advisory support to technical teams - Experience supporting complex enterprise systems, integrations, and technology initiatives - An equivalent combination of education and experience may be considered Skills/Abilities: - Strong analytical, problem-solving, and troubleshooting skills, with the ability to resolve complex technical issues - Ability to provide technical leadership, mentor team members, and collaborate effectively across multidisciplinary teams - Strong communication and stakeholder relationship management skills, with the ability to explain technical concepts to a variety of audiences - Excellent organizational and time management skills, with the ability to manage multiple priorities and competing deadlines - Knowledge of software development lifecycle and IT service management frameworks, including SDLC, PMBOK, COBIT, or ITIL - Demonstrated commitment to continuous improvement, innovation, and customer service excellence - Demonstrate a commitment to diversity, equity, and inclusion through continuous learning, inclusive behaviours, and respectful collaboration Nice to have: - Experience with Workforce Software advanced configuration, Time & Attendance, Scheduling, integrations, reporting, and workforce management solutions - Experience with SAP Business Technology Platform (BTP), SAP Fiori, SAP Activate, APIs, OData Services, SAP Cloud Platform Integration, and iFlows - Relevant SAP SuccessFactors, Workforce Software, SAP S/4HANA, SAP Fiori, or ABAP certifications - Experience with Azure DevOps, ServiceNow, or similar development and IT service management tools - Experience supporting large-scale ERP transformation initiatives within municipal, public sector, or complex enterprise environments Join us—be bold, think big, and help shape a better tomorrow. Perks That Make Work Fun (and Your Life Easier)! At Peel Region, we believe in taking care of you. Here's what you'll enjoy when you join our team: - Top-Notch Benefits: Comprehensive Health, Dental, and Vision plan (yes, even psychological health coverage) — starting on your very first day! - OMERS Pension Plan: Automatic enrolment to help secure your future with peace of mind. - Vacation Time That Grows: Start with 3 weeks of vacation per year— because work-life balance is important! - Personal Days Just for You: Enjoy 3 paid personal days and floating holidays to recharge whenever you need. - Wellness First: Flexible hours to fit your lifestyle and prioritize your health and well-being. - Performance Pays Off: Annual performance reviews with merit increases — your hard work is recognized and rewarded! - Supportive, Respectful Culture: Work in an environment where leadership truly cares and inclusivity is celebrated. - Learning & Growth: Access to tuition reimbursement and tons of development resources to keep you growing — whether in your career or on a personal level. We’ve got you covered — because we know happy, healthy people do their best work! Work Mode & Job Location: In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected along with occasional travel to attend site inspections or meetings at Regional facilities or as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time. Peel Region offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.  Interview: Our recruitment process will be completed with video conference technology. Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there. ## About Us Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses. We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life. Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region. ## Additional Information Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.