Are you ready to Level Up! Join our growing team as a Senior DevOps Engineer. At Track, we combine deep hospitality expertise with forward-thinking technology and a customer-obsessed mindset to help property managers win. Track is proud to be named an Inc. 5000 Fastest Growing Company in America and a People’s Choice Award winner, reflecting our commitment to innovation, service, and customer success. Track is an end-to-end SaaS and Service Operating Platform for Short Term Rental. For over 21 years, we have helped hospitality professionals achieve digital transformation and operational excellence. Our single-vendor ecosystem includes 70+ integration partners and a growing list of native features. This role is perfect for someone who is: - A self-starter with tremendous initiative and a strong work ethic - An excellent communicator and collaborator across functional teams - Eager to make a high impact at a product-driven company - Adaptable, quick to embrace change, and a fast learner - Skilled in creative and critical thinking - Detail-oriented, even in a fast-paced environment - Passionate about technology and innovation, particularly the future of applied AI in our sector. About Track For over 21 years, Tracks has provided integrated software and marketing solutions for the hospitality industry, anchored by our flagship Track Property Management System and other products under the Track banner. Our single-vendor ecosystem equips growing vacation rental companies with all the enterprise-class tools they need to scale. With ongoing investments in platform development, 70+ integration partners, and a growing suite of native features, Track, built on a customer-obsessed mindset, empowers hospitality professionals to achieve digital transformation and operational excellence. Our development includes a focus on leveraging AI-driven tools to enhance pricing, distribution, and guest communication. Our Core Values reflect the behaviors that shape the tone of how we work with each other, our partners, and our customers: - Serve Others: Nurturing growth to help others succeed - Grit: Taking ownership and never giving up on what matters most - Create the Future: Innovating to disrupt the status quo Why Join Us? - Be part of a fast-moving, dynamic team focused on growth and success. - Work alongside a talented, collaborative, and supportive team. - Work for a portfolio company offering a one-vendor solution for SaaS technology, marketing, and distribution. - Help reshape the hospitality industry through technology and service innovation. Perks and Benefits: - Full medical, dental, and vision coverage - Flexible Paid Time Off - Unlimited access to professional training and development - Health Savings Account with up to a $2,000 annual match - Up to $900 in annual Wellness Rewards - Flexible work environment - Free life insurance and long-term disability coverage - Flexible Spending Accounts - Retirement plan with employer match - $150 quarterly gift for personal use - Competitive wages - Work with an amazing team! Summary and Responsibilities: The Senior DevOps Engineer will work to provide an enhanced server platform within a cloud-based architecture, utilizing Agile methodologies and standard DevOps practices. The Engineer will be a part of an integrated team, focusing on continuous improvement, operations efficiencies, and enhancing Track’s CI\CD pipeline. Duties and Responsibilities: - Architect and build services and systems in both AWS (Multi-region) with a “Security-First” mindset. - Container management with AWS EKS, AWS ECS, Kubernetes, Docker. - Utilize scripting languages such as: terraform, ansible,bash. - Build tools and utilize programming languages such as: Java, Python Javascript. - Follow a continuous integration and continuous deployment model for server provisioning and application code deployment. - Develop code deployment pipelines. - Set configuration standards for cloud services, containers/microservices, automation, and Linux systems. - Address escalated infrastructure issues, and monitor infrastructure components for performance, capacity, failures, and uptime. - Work within time frames following change management processes to provide maximum uptime. - Adhere to security policies along with working with audit teams. - Research and remediate system vulnerabilities. - Interact and coordinate with architects, developers, vendors, and internal business partners. - Professionally represent the DevOps team as a technical consultant on projects. - Maintain documentation of all Cloud infrastructure related components including build and modifications. - Maintain a solid working knowledge of current infrastructure and future trends. - Participate in on-call rotation. Required Experience: - Extensive experience with DevOps methodologies, processes, and framework. - Automation expert with coding skills and a mindset to automate manual/repetitive tasks. - Extensive scripting experience with Terraform, YAML, Python, Bash. - Automation experience in Public cloud environments, with a strong understanding of infrastructure as code. - Experience in CI/CD using tools such as Github/Github Actions or Gitlab orJenkins. - Senior Linux engineering and administration skills. - Container management with Kubernetes. - Working experience with Nginx, PHP applications, and Apache Tomcat. - AWS: 5+ years hands on administration and automation of various AWS services (ECS, EKS, EC2, LAMDA, S3, ALB/ELB, RDS, etc..). - Experience with monitoring tools such as New Relic, Datadog, or Site24X7. - Experience operating in an Agile based SDLC environment. - A desire to iterate and continuously improve the environment. - Ability to effectively prioritize and execute tasks in a high velocity environment. - Minimum of 7 years of related experience with a bachelor’s degree; or equivalent work experience. Strong written, oral, and interpersonal communications skills. - AWS cloud certification is preferred Demonstrates and celebrates in others the Track Core Values. Our Core Values reflect the behaviors that shape the tone of how we work with each other, our partners, and our customers. These are demonstrated through: - Serve Others: We nurture growth to help others succeed. - Grit: We take ownership and never give up on what matters most. - Create the Future: We innovate to disrupt the status quo Diversity and Inclusion: We celebrate diversity of thought, culture, and background and are committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, or veteran status or any other protected status under applicable federal, state, or local law. We comply with all applicable laws governing nondiscrimination in every location where we operate and encourage individuals from all backgrounds to apply. Compensation: The expected starting base salary range for this role is $150,000–$175,000, plus eligibility for a 10% annual incentive tied to company performance. Final compensation will be determined based on factors such as relevant skills, experience, education, and geographic location