## Overview Responsibilities - Serve as the primary administrator and technical owner of Salesforce and Certinia platforms - Design, develop, test, and deploy custom Salesforce functionality using Apex, Lightning Web Components, APIs, and declarative tools - Manage Salesforce security, user provisioning, permission structures, and compliance requirements - Configure and maintain Sales Cloud, Service Cloud, and Certinia applications - Develop workflows, automations, approval processes, and integrations that streamline business operations - Build and maintain dashboards, reports, forecasting models, and executive reporting capabilities - Support Finance and Operations teams with Certinia configuration, enhancements, and troubleshooting - Partner with Sales leadership to optimize opportunity management, quoting, forecasting, and pipeline visibility - Lead platform enhancement projects from requirements gathering through deployment - Ensure data quality, governance, and platform scalability across all business units - Troubleshoot and resolve platform issues while providing ongoing user support and training - Support system integrations with ERP, financial systems, collaboration platforms, and third-party applications - Maintain technical documentation, system architecture diagrams, and administrative procedures - Evaluate new Salesforce and Certinia capabilities and recommend improvements that drive business value - Collaborate with internal stakeholders and external partners to ensure successful platform adoption and optimization Digital Compass is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, age, sex, national origin, sexual orientation, marital status, disability, gender identity, protected veteran status, or any other characteristic protected by federal, state, or local laws. ## Description Why Digital Compass? Our culture, our leaders, our people…. which helped us rank in the top 10 Best Companies to work for in Maryland for the past 3 years. This achievement is a testament to the dedication and passion of our smart, vibrant, and dynamic team members. At Digital Compass, you won’t just find a job, you’ll discover a career with purpose, impact, and the opportunity to grow. We provide an exciting and profitable career with opportunities for professional and personal growth, competitive benefits, and work/life balance. Digital Compass is an end-to-end IT technology solutions provider for Federal, State & Local and Commercial Enterprises. We enable mission success for our clients with innovative, secure technology solutions and services that drive modernization, elevate cyber security excellence, and unlock operational efficiency. Our work spans technology resale as a value-added reseller, system integrations, cloud and infrastructure services, endpoint and workplace solutions, cybersecurity, professional services, and managed services designed to support all environments. We are continuing to evolve as a scalable, services-driven technology partner focused on delivering practical outcomes, strong execution, and long-term customer value. At Digital Compass, our team operates at the intersection of technology, collaboration and innovation, helping customers solve complex challenges while building trusted partnerships that supports growth for both our employees and our customers. About the Role Digital Compass is seeking a Senior Salesforce Developer to join our Operations team. We are looking for a highly skilled Salesforce professional with deep expertise in Salesforce administration, platform development, automation, integrations, and Certinia (formerly FinancialForce). The successful candidate will serve as the technical owner of our Salesforce ecosystem, ensuring the platform supports the needs of Sales, Finance, Operations, Professional Services, and Executive Leadership. This individual will be responsible for designing, developing, administering, and continuously improving Salesforce and Certinia to drive efficiency, automation, scalability, and business insight. This role requires both strategic thinking and hands-on technical execution. The ideal candidate understands how to translate business requirements into scalable platform solutions while maintaining security, performance, and governance standards. This role supports the organization by: - Administering and optimizing the Salesforce platform across Sales, Finance, Operations, and Services teams - Managing and enhancing Certinia (FinancialForce) applications and business processes - Designing and developing custom Salesforce solutions using Apex, Lightning Components, Flows, and integrations - Automating business processes to reduce manual effort and improve operational efficiency - Supporting executive reporting, forecasting, and business intelligence initiatives - Ensuring platform security, compliance, scalability, and data integrity - Collaborating with stakeholders to align system capabilities with business objectives - Providing technical leadership for Salesforce architecture and platform strategy. ## Requirements Required Qualifications - 8+ years of Salesforce Administration experience - 5+ years of Salesforce Development experience utilizing Apex, Visualforce, Lightning Web Components, and Salesforce APIs - 3+ years of Certinia (FinancialForce) administration and configuration experience - Experience designing and supporting Salesforce integrations with third-party applications and enterprise systems - Strong understanding of Salesforce security architecture, sharing models, profiles, permission sets, and governance best practices - Experience building and maintaining Salesforce Flows, Process Automation, Validation Rules, and Approval Processes - Experience supporting Sales Cloud and Service Cloud environments - Strong SQL, data management, and reporting experience - Experience gathering requirements and translating business needs into technical solutions - Bachelor’s degree in Information Technology, Computer Science, Business, or related field; or equivalent combination of education and experience - Must be willing to transition from an initially remote work arrangement to a hybrid schedule in the Cincinnati, OH area as business needs require. Great to Have - Salesforce Platform Developer I and II Certifications - Salesforce Advanced Administrator Certification - Salesforce Application Architect or System Architect Certification - Certinia (FinancialForce) Certifications - Experience supporting Professional Services Automation (PSA) environments - Experience supporting CPQ, Revenue Recognition, Billing, or ERP-related systems - Experience working in a federal contracting or government services environment - Experience integrating Salesforce with third party platforms - Familiarity with Agile development methodologies and DevOps processes Physical Requirements - Ability to report to and work in an office environment - Prolonged periods of sitting and working on a computer - Ability to lift, carry, or move up to 15–30 pounds occasionally