At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. As a Senior ServiceNow Developer, you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. ### What you will do - Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog - Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources - Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service - Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. - Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer’s code as needed - Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives - Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. - Participate in implementation architectures for digital solutions, frameworks, and accelerators. - Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. - Help with building proof of concept, and creating technical solutions for internal application as needed. ### What you will bring - Bachelor’s degree in computer science, Information Systems, or an equivalent technical field. - 7+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. - 3+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) - Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, Data Migration etc. - A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. - Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. - Experience with creating reports and dashboards within ServiceNow Performance Analytics. - ServiceNow Certified Application Developer, ServiceNow System Administrator, and ServiceNow Certified Implementation Specialist. - Fairly good understanding of data concepts (SQL, Databases) and business workflows - Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources ## It would be great if you also had: - Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow - Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision - Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. - Strong troubleshooting, problem-solving, and organizational and time management skills. - Good communication and interpersonal skills in a remote environment - Experience working with software development team members. - Other open sources of technology experience preferred - Experience working with the U.S. Federal Government and its agencies. ### Benefits Nuvitek is proud to offer a comprehensive benefits package: - Medical Insurance - Dental Insurance - Vision Insurance - Disability and Life Insurance - Parental Leave - 401K - Paid Time Off Equal Opportunity Employer StatementNuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.