Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. ## **About the Role** HealthSource is the operational backbone of Datavant's release of information business — the product that thousands of internal operations specialists use every day to manage, process, and fulfill medical record requests. When HealthSource works well, our teams can move fast and our customers get accurate, timely records. When it doesn't, the friction shows up immediately and at scale. We're looking for a Senior UX Designer who is genuinely energized by the complexity of operational workflows — someone who can spend time with our ops teams, understand what slows them down, and turn those insights into designs that make hard work feel easier. This is a high-impact IC role with clear ownership: you'll be the primary designer for HealthSource, working closely with product, engineering, and operations to shape one of our most business-critical products. ## **What You'll Do** ### **Research & Discovery** - Conduct regular generative and evaluative research with internal operations users — including contextual inquiry, task analysis, and usability testing - Build a deep understanding of HealthSource workflows: how requests move through the system, where errors occur, and what slows teams down - Synthesize qualitative and quantitative signals (support ticket patterns, usage data, direct interviews) into clear problem definitions - Maintain and evolve a living view of the user, their mental models, and the operational context they work in ### **Design & Systems** - Own end-to-end design for HealthSource features — from early concepts through to polished, spec-ready deliverables - Create detailed interaction designs, flows, and prototypes that handle edge cases and error states, not just the happy path - Contribute to and enforce consistency within Datavant's design system, identifying components to standardize across products - Design for efficiency at volume — our ops users process hundreds of requests per day, so every friction point compounds - Balance short-term iterative improvements with longer-term systemic redesign opportunities ### **Collaboration & Craft** - Partner closely with the HealthSource PM and engineering team throughout the product development cycle - Work directly with operations managers and specialists to validate designs early and often - Communicate design rationale clearly to technical and non-technical stakeholders - Contribute to product strategy conversations — you'll be expected to have a perspective on what problems are worth solving and why - Coordinate with the broader design team on shared patterns, principles, and critique ## **What We're Looking For** ### **Required** - 5+ years of UX design experience, with a portfolio demonstrating strong craft across research, interaction design, and systems thinking - Demonstrated experience designing for internal tools, ops platforms, or workflow-heavy products — not just consumer experiences - Fluency in the full research toolkit: when to use what method, how to synthesize findings, and how to bring stakeholders along - Strong interaction design skills — you think carefully about state, error handling, progressive disclosure, and keyboard/accessibility patterns - Experience contributing to or working within a design system - Comfort operating with ambiguity — this role requires you to define problems, not just execute solutions handed to you - Strong written communication; you can write a clear design brief, decision rationale, or research readout without hand-holding ### **Nice to Have** - Experience in healthcare, health IT, or highly regulated data environments - Familiarity with release of information, medical records, or similar operational healthcare workflows - Experience designing for high-frequency task workflows where speed, accuracy, and error recovery are critical - Comfort working with Figma, Figjam, and basic data tools (Sigma, Looker) to pull usage context ## **What Success Looks Like** ### **In your first 90 days:** - You've spent meaningful time with ops users — you understand what they do, what frustrates them, and what they're proud of - You have a clear picture of HealthSource's biggest UX debt and have shared an initial perspective on where to focus - You've shipped at least one improvement and have designs in review for a second ### **By the end of your first year:** - You are the recognized design authority on HealthSource — product, eng, and ops trust your judgment - You've measurably reduced friction in at least one high-volume workflow (tracked through support volume, time-on-task, or error rate) - You've pushed our design system forward in areas relevant to HealthSource - You've built a repeatable research cadence that keeps the team grounded in user reality ## **Perks of joining Datavant in Barcelona** - 25 vacation days - Daily in-office lunch stipend (and a fully stocked kitchen) - Hybrid work model: 2 days/ week in our office in Gracia - Commitment to professional development opportunities - Employee-led initiatives including annual company-wide innovation day & DEI resource groups - Comprehensive private health coverage w/ out-of-network reimbursements options - Flexible remuneration with Cobee (Restaurant, Transportation, Nursery) - Peer & company recognition programs - Monthly educational lunch & learns To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement [here](https://www.datavant.com/eeo-commitment-statement). [Know Your Rights](https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal), explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it [here,](https://peopleteam.datavant.com/portal/en/newticket?departmentId=248697000248790029&layoutId=248697000248795462) by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it [here](https://app.tango.us/app/workflow/Greenhouse--Locating-Requisition-ID-2c7d618c8a8a423da4330ff12330695e). Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our [Privacy Policy](https://www.datavant.com/privacy-policy).