At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. As a ServiceNow Consultant (Developer), you will play a vital role at Nuvitek. You be working closely with an equally enthusiastic team of developers and engineers working in an Agile environment to modernize our customer's application using low-code solutions and enhance the ServiceNow platform for our organization. As part of the process, you will be learning from peers/ seniors and will be mentoring juniors in your tenure with Nuvitek. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. ### What you will do - Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based upon the prioritized product backlog - Bring innovating, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources including internal as well as external resources - Build service requests from the requirements including requests, request items and tasks using workflows - manage data flows from the customer to the support teams providing the service - Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. - Unit test all developed features, including edge cases. Also be comfortable to conduct peer review of other developer’s code as needed - Attend and actively participate in all Agile-related meetings. Work within the Agile framework including participating in User Story grooming sessions, Sprint Planning meeting, and retrospectives - Delivery presentations as required to the client during Sprint demos as well coordinating meetings with intersecting teams as required. - Participate in implementation architectures for digital solutions, frameworks, and accelerators - Participate in knowledge sharing sessions within the company to socialize best practices and draft white papers as applicable - Help with building proof of concept, creating technical solutions for internal application as needed. - ServiceNow implementation experience in ITIL/ITSM modules (Incident, Problem, Change, CMDB & Asset). - Bachelor's degree in Computer Science, Information Systems, or an equivalent technical field. - At least 4-7+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the full capabilities (discover, design, implement and optimize) of the ServiceNow platform while delivering in an Agile framework. - A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. - Experience with ServiceNow components such as CSM, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. - Experience with creating reports and dashboards within ServiceNow. - ServiceNow Certified Application Developer or ServiceNow Certified CSM Implementation Specialist. - Fairly good understanding of data concepts (SQL, Databases) and business workflows - Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources ### What you will bring - Bachelor's degree in Computer Science, Information Systems, or an equivalent technical field. - At least 4-7+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the full capabilities (discover, design, implement and optimize) of the ServiceNow platform while delivering in an Agile framework. - A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. - Experience with ServiceNow components such as CSM, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. - Experience with creating reports and dashboards within ServiceNow. - ServiceNow Certified Application Developer or ServiceNow Certified CSM Implementation Specialist. - Fairly good understanding of data concepts (SQL, Databases) and business workflows - Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources It would be great if you also had: - Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow - Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision - Experience in handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and Agile project management. - Strong troubleshooting and problem-solving skills, along with strong organizational and time management skills. - Good communication and interpersonal skills in a remote environment - Experience working with software development team members. - Other open sources technology experience preferred ### Benefits Nuvitek is proud to offer a comprehensive benefits package: - Medical Insurance - Dental Insurance - Vision Insurance - Disability and Life Insurance - Parental Leave - 401K - Paid Time Off Equal Opportunity Employer StatementNuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.