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Job Description
BT-349 - Software Developer
Herndon, VA (fully on-site, no remote option)
\\Please do NOT apply if you do not have an active Poly clearance. Those without a Poly will not be considered.\\
Bespoke Technologies is seeking a Software Developer to provide ServiceNow development support.
REQUIRED SKILLS AND DEMONSTRATES EXPERIENCE
- Demonstrates experience using web development technologies, specifically JavaScript, HTML, and CSS.
- Demonstrates experience developing ServiceNow, or advanced experience with software development or experience with low-code development platforms and the aptitude to develop ServiceNow experience,
- Demonstrates experience with Flow Designer, creating catalog items, and an understanding of business rules.
- Demonstrates experience in business process analysis including evaluating client need, internal processes, document business process models, and translating these models as functional technical requirements.
- Demonstrates experience in systems evaluation such as identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Demonstrates experience with process improvement such as analyzing functions, requirements, or existing capabilities and shortfalls.
- Demonstrates experience with program management and project task management, and customer relations and outreach.
- Demonstrates experience with IT and systems lifecycle management, including managing review boards, and change & release management.
- Demonstrates experience with knowledge management, including developing feature release descriptions, and technical artifacts related to the development under this request.
DESIRED
- ServiceNow Certified Application Developer, or completion of requisite ServiceNow training for the certification.
- Demonstrated experience with ServiceNow Automated Test Framework (ATF).
- Demonstrated experience with ServiceNow application suites (e.g., IT Service Management, IT Business Management), developing Dashboards on ServiceNow, and using ServiceNow Performance Analytics.
- Demonstrated experience using ServiceNow project management applications.
- Demonstrated experience working with Sponsor’s IT service providers.
- Demonstrated experience advising Sponsor personnel on processes, practices, and policies that directly impact the organization.
- Demonstrated experience with cloud architecture, including expertise beyond the Sponsor’s legacy cloud environments.
Key Responsibilities
Provide ServiceNow development support using web technologies.
Develop ServiceNow applications and low-code platforms.
Create catalog items and understand business rules using Flow Designer.
Analyze business processes and translate models into functional technical requirements.
Evaluate system performance and identify actions to improve or correct it.
Analyze functions, requirements, and existing capabilities for process improvement.
Manage program tasks, project tasks, and customer relations.
Manage IT and systems lifecycle, including review boards and change management.
Develop feature release descriptions and technical artifacts.
Skills Required
JavaScriptHTMLCSSServiceNowFlow DesignerBusiness process analysisSystems evaluationProcess improvementProgram managementProject task managementIT lifecycle managementKnowledge managementCustomer relationsOutreachCommunicationServiceNow Automated Test Framework (ATF)ServiceNow application suitesServiceNow DashboardsServiceNow Performance AnalyticsServiceNow project management applicationsCloud architectureAdvising personnel on processes, practices, and policies
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