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Job Description
The Software Licensing Analyst will support software asset management processes for a government customer. This position will require the implementation of policies, processes, and actions that identify, track, and provide overall software license management to support customer agency Software Asset Management activities across the enterprise.
This role is hybrid and requires onsite work in Washington, DC on Tuesday and Thursday.
JOB RESPONSIBILITIES:
- Work with Team Lead to ensure timely prioritization of project commitments.
- Provide technical and administrative assistance to assure the assets, products and services purchased and installed conform to service level agreements, contract specifications, agreed upon schedule and the expected level of quantity and quality.
- Provide support services ranging from user assistance, software installs, purchase assistance, renewals, removals, entitlement and proof of purchase tracking, network scan reconciliation, download assistance, procurement package documentation.
- Coordinate oversight of software asset inventory and reporting needs.
- Assist with the review, process, and tracking of all software licensing, and maintenance requests from initial submission to delivery.
- Collect and maintain accurate Software Licensing information in repositories to address budgeting, software compliance & inventory, contracts, cost and internal and external audit queries.
- Provide analysis of the software data that can be used to drive key business decisions.
- Track and ensure notice periods are met for changes and cancellations.
- Respond to requests from Software Owners, end users, managers, developers, and team members for specific IT Software Asset Management information.
### Qualifications
Required Education & Experience:
- Bachelor’s Degree in Computer Science, Information Systems/Technology or Engineering; High school and 4 years of relevant experience.
- Strong quantitative, analytical, problem-solving skills, including the ability to accumulate, organize, and assimilate large amounts of information.
- Strong Excel and PDF skills.
- Strong written & verbal communication skills.
- Strong emphasis on providing great customer service.
- Ability to multitask.
Required Clearance:
- US Citizenship.
- Active interim secret clearance or higher with the ability to obtain a secret clearance.
### About the Company
[SAIC®](http://www.saic.com/) is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit [saic.com](http://www.saic.com/). For ongoing news, please visit our [newsroom](http://www.saic.com/who-we-are/newsroom/).
Key Responsibilities
Implement policies and processes for software license management.
Provide technical and administrative assistance to ensure assets conform to service level agreements.
Support user assistance, software installs, renewals, and procurement documentation.
Coordinate oversight of software asset inventory and reporting.
Review, process, and track software licensing and maintenance requests.
Maintain accurate software licensing information in repositories for budgeting and audits.
Analyze software data to drive business decisions.
Track notice periods for changes and cancellations.
Respond to IT software asset management information requests from various stakeholders.