Overview Apply your experience in instructional design to help create effective training materials for Esri customers. You will be part of the innovative team responsible for designing, developing, and updating training courses that teach GIS concepts, skills, and workflows. Responsibilities - Analyze learner needs and job tasks to define clear, measurable learning objectives - Partner with subject matter experts to design and evaluate instructor-led and web-based learning - Design engaging courses grounded in adult learning principles and instructional design best practices - Develop and refine assessments; provide actionable feedback and recommendations - Evaluate and enhance existing Esri curriculum to maintain design quality and consistency - Collaborate with peers to improve content development workflows and learning solutions - Support broader customer education initiatives and share instructional design best practices Requirements - 5+ years in instructional design, learning experience design or corporate training development (SaaS or product environment preferred) - Strong written and verbal communication; able to partner effectively across roles - Ability to manage multiple priorities and deliver high-quality learning solutions in a collaborative environment - Strong foundation in adult learning and instructional design methods (such as ADDIE, Bloom’s Taxonomy) - Demonstrated end-to-end instructional design skills (analysis, scope/specs, objectives, assessments, and curriculum development) - Experience designing instructor-led and web-based learning for technical/software audiences - Ability to use generative AI responsibly to support research, prototyping, and content development - Visa Sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US - Bachelor’s degree in instructional design, educational technology, or a related field Recommended Qualifications - Master's degree in instructional design, educational technology, or a related field - Familiarity with GIS and Esri technology, or ability to learn quickly and translate complex products into learning - Proficiency with Microsoft 365 and design/prototyping tools (such as Adobe, Figma, MindManager) - Experience supporting instructional visuals (such as diagrams, graphics, videos) - Background documenting workflows, processes, or systems for scalable learning Portfolio Submission: Please include a link to your portfolio or samples of recent work. #LI-KH4 #LI-Onsite Total Rewards Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the base salary range is $72,800—$109,200 USD The Company At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website [here](https://www.esri.com/en-us/racial-equity/overview#engage-communities). If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply! Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. [Esri Privacy](https://www.esri.com/en-us/privacy/overview) Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.