## Overview LMI is seeking a Senior Product Designer to support a digital transformation program focused on AI-enabled workflow modernization, automation, dashboards, digital tool adoption, and continuous improvement. This discovery-first, outcomes-oriented role will lead human-centered design across complex workflows, translating user needs, operational pain points, adoption insights, and usage metrics into intuitive digital solutions that are usable, measurable, and adopted by Government users. This position requires an active Secret clearance and U.S. citizenship. This position allows for partial telework but requires the ability to work locally in the Tysons/DC metro area when needed. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors, helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. ## Responsibilities - Lead discovery to identify automation, dashboard, AI, and workflow improvement opportunities. - Analyze workflows, pain points, manual processes, data access barriers, and adoption challenges. - Translate user needs into product opportunities, concepts, prototypes, and design specifications. - Design AI-enabled experiences that support trust, transparency, feedback, and human oversight. - Create personas, journey maps, workflow maps, user flows, wireframes, and prototypes. - Define and apply adoption, usage, feature utilization, satisfaction, and support-related metrics. - Use metrics, user feedback, and help desk trends to prioritize product improvements. - Lead usability testing, prototype validation, and post-release feedback sessions. - Support role-based training, onboarding, help content, and adoption strategies. - Partner with product, engineering, data, AI/ML, training, and support teams. - Communicate research findings, design rationale, risks, tradeoffs, and recommendations. - Mentor designers and strengthen repeatable design, discovery, measurement, and improvement. ## Qualifications Required - 7+ years of experience in product design, UX, HCD, service design, or related roles. - Bachelor’s degree in HCD, HCI, UX, design, or related field. - Portfolio demonstrating user-centered design process, research-informed decisions, and clear design documentation. - Experience designing complex workflow, dashboard, automation, or data-heavy products. - Experience with AI-enabled products, responsible AI, or human-in-the-loop design. - Skilled in user research, workflow analysis, usability testing, and synthesis. - Experience defining or using product metrics, adoption metrics, or usage analytics. - Ability to translate ambiguous needs into clear designs and backlog-ready requirements. - Experience supporting training, onboarding, help content, or user enablement. - Strong collaboration with product, engineering, data, AI/ML, training, and support teams. - Strong facilitation, communication, stakeholder management, and design leadership skills. - Proficiency with Figma, FigJam, Miro, Axure, Adobe XD, or similar tools. - Familiarity with Jira, Confluence, GitLab, Azure DevOps, or similar tools. - Must be a U.S. citizen with an active Secret-level security clearance. Preferred - Experience supporting government programs focused on digital maturity, workflow modernization, automation, dashboarding, tool adoption, training, user support, or metrics-driven product improvement. - Experience with AI-assisted decision support, intelligent automation, or GenAI workflows. - Experience reducing manual burden, improving access to data, or streamlining fragmented workflows through digital products. - Experience creating opportunity registers, maturity assessments, adoption plans, or continuous improvement roadmaps. - Experience establishing repeatable HCD, measurement, training, support, or product improvement practices. - Familiarity with Section 508, WCAG, accessibility testing, or inclusive design. Target salary range: $120,000 - $185,000 Disclaimer: The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.