JOB DESCRIPTION Abacus Consulting | Technical Lead WHO WE ARE At Abacus, we specialize in technology, outsourcing, and people solutions, bringing nearly 40 years of experience shaped alongside the organizations we support. As a global professional services leader, our focus remains on providing bespoke solutions that enable organizations to create the future of business and embrace change for sustainable growth, powered by a global team of over 5,000 people. WHAT WE DO Across digital transformation, emerging technologies, SAP enterprise solutions, outsourcing, and human capital, we support organizations in building environments that operate effectively and scale with the business. Today, this extends to more than 1,500 enterprise clients, where the focus remains on creating systems that are not only functional but ready to adapt and evolve over time. Role Summary Provides technical leadership and engineering direction across software delivery squads within the Software Engineering Centre of Excellence (CoE). Responsible for guiding solution design, engineering quality, architecture alignment, development standards, and technical delivery execution. Works closely with architects, Product Owners, Scrum Masters, developers, QA, DevOps, and business stakeholders to ensure scalable, secure, and high-quality software solutions are delivered in alignment with business and technology objectives. Be able to provide Hands-On Technical Support when necessary. Responsibilities - Lead and guide software engineering teams in the design, development, and delivery of enterprise software solutions - Provide technical leadership across multiple agile squads and support engineering best practice - Drive solution design, architecture alignment, and technical decision-making across projects and platform - Collaborate with architects, Product Owners, business stakeholders, and engineering teams to define technical requirements and delivery approaches - Ensure engineering standards, coding practices, security controls, and quality assurance processes are implemented consistently - Support estimation, sprint planning, technical roadmaps, and delivery execution activities - Review and approve technical designs, code quality, and implementation approaches - Identify and resolve technical risks, dependencies, and delivery blockers - Support DevOps, CI/CD, automation, and cloud engineering practices across delivery teams - Mentor and coach developers and engineers to improve technical capability and engineering maturity - Drive continuous improvement initiatives within the Software Engineering CoE - Support production stability, operational readiness, troubleshooting, and root cause analysis activities where required - Contribute to reusable engineering assets, frameworks, accelerators, and standards - Collaborate with Business Operations, Delivery leads, and stakeholders to support governance and reporting requirements - Evaluate and recommend emerging technologies, tools, and engineering practices Hands-On Technical Support - Perform hands-on deep dives into code, system behaviour, and technical implementations to support teams in resolving complex issues - Work directly with engineers during troubleshooting, debugging, root cause analysis, and remediation of production and delivery challenges - Provide practical technical guidance through code-level review and collaborative problem-solving where team support is required Qualification & Experience - Bachelor's degree (BA/BS) in Computer Science, Information Systems, Software Engineering, or related field preferred - At least 8–10 years of experience in software engineering and application development environments - At least 3–5 years of experience leading engineering teams or technical delivery initiatives - Strong experience in enterprise application architecture, system integration, APIs, and modern software engineering practices - Experience with cloud platforms, DevOps practices, CI/CD pipelines, and Agile delivery models - Experience working with distributed systems, microservices, and scalable application design - Experience across the full software development lifecycle (SDLC) - Relevant technical certifications advantageous Preferred Skills - Technical leadership and mentoring - Solution design and architecture alignment - Strong software engineering and coding capability - API, integration, and microservices development - DevOps and CI/CD practices - Cloud engineering and platform technologies - Analytical and problem-solving capability - Stakeholder engagement and communication skills - Risk and dependency management - Process improvement and engineering optimisation - Strong collaboration and team leadership capability - Ability to work independently and across multiple agile squads - Good communication (written and oral) and interpersonal skills - Good organisational, multi-tasking, and time-management skills