- Processing cash receipts and ensuring the accurate reconciliation of received payments with customer accounts - Reporting discrepancies to the management team, identifying slow-paying customers, and recommending action plans for customer accounts requiring attention - Strengthening and growing relationships with clients by communicating with customers regarding current and past-due accounts - Overseeing the manual billing process and ensuring accurate billing reconciliation - Preparing necessary reports - Contributing to the standardization and streamlining of the accounts receivable process by identifying and addressing performance improvement areas - Participating in the ERP implementation process and the transition of AR processes to the Warsaw HUB - Participating in Cash Collection and Credit Controll process ### Responsibilities - Maintaining accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared - Performing daily cash management duties, including recording bank deposits, updating and distributing cash receipt logs, and posting cash to the accounts receivable sub-ledger - Ensuring accurate billing reconciliation by verifying that all documents issued in external billing systems have been correctly processed, issuing manual billing requests, and adhering to local tax requirements - Investigating and resolving any irregularities or discrepancies in AR accounts - Monitoring and collecting accounts receivable by contacting clients via telephone, email, and mail - Collaborating with other departments to ensure continuous improvements on processes from an end-to-end perspective, especially with the billing and sales team - Adhering to credit management processes and policies - Assisting with internal and external audit requests by providing support and clarification - Ensuring operational compliance with the company’s established policies and procedures through the execution of best practices - Creating and updating process documentation as necessary - Sharing knowledge and experience with peers, acting as a backup when needed, and assisting with additional tasks as requested by the Manager ### Requirements Areas of expertise: - Financial Accounting & AR – A good understanding of financial accounting principles and standards is essential for this role, together with experience from the AR process. - Financial Reporting: Proficiency in preparing and presenting accurate and timely financial reports and a good understanding of how the AR process supports the overall reporting. - IT and System knowledge: Familiarity with financial systems and experience in maintenance of accounting and reporting systems. - Collaboration – ability to collaborate across teams internally and externally with Customers. Personal qualifications: - Great analytical and problem-solving skills. - Disciplined, organized and able to work towards deadlines; - Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse teams. - Result driven and hands-on approach.. ### Benefits This role offers the opportunity to grow professionally, build valuable skills, and contribute to meaningful outcomes. It also provides a supportive environment where individuals can develop their strengths and make a real impact.