Job Title: Data Analyst Apprenticeship (Level 4) Contract:Apprenticeship Location: Head Office (Pioneer House, Morton Park, Darlington) Department: Technology Operations Salary: £24,000 per annum Reports to: Junior Data Operations Manager This apprenticeship role also offers a career progression opportunity to progress into a Data Scientist (Level 6). This is your opportunity to build a long-term career in data and analytics. We’re committed to helping you grow from a Data Analyst Apprentice into a Data Scientist, with a structured pathway designed to support your career every step of the way! As a Data Analyst Apprentice, you'll play an important role in transforming data into meaningful insights that support business decisions. Working closely with our Business Intelligence team, you'll analyse data, develop dashboards and reports, and help identify opportunities to improve performance across the organisation. You'll develop your technical and analytical skills while working with modern reporting and visualisation tools such as Tableau, gaining valuable hands-on experience in a supportive and collaborative environment. Alongside your day-to-day role, you'll complete a Level 4 Data Analyst apprenticeship, applying your learning to real business challenges from day one. On successful completion, you'll progress into more advanced analytical roles and, we’ll support your continued development through a Level 6 Data Science apprenticeship, providing a clear pathway into advanced analytics and machine learning. As a Data Analyst Apprentice, you will: - Analyse business performance data to identify trends, patterns and opportunities for improvement. - Design, develop and maintain dashboards and reports in Tableau for stakeholders across the business. - Work with stakeholders to understand reporting requirements and recommend appropriate analytical solutions. - Investigate data quality issues and work with colleagues to resolve discrepancies. - Present analytical findings in a clear and meaningful way to both technical and non-technical audiences. - Support the Data Operations Manager in delivering reporting and analytical projects. - Contribute to continuous improvement of reporting processes, data quality and documentation. - Maintain awareness of data governance, confidentiality and GDPR requirements. We're looking for someone who is analytical, inquisitive and enjoys solving problems using data. The ideal candidate will have: - A proactive attitude and willingness to take initiative. - A genuine interest in data, analytics, and digital technologies. - Strong attention to detail and a commitment to producing accurate work. - Excellent written and verbal communication skills. - The ability to manage multiple tasks and prioritise workloads effectively. - A collaborative approach and confidence working with stakeholders across different departments. - A willingness to learn new technologies and continually develop analytical skills. - Experience creating reports or dashboards using Tableau, Power BI or similar BI tools. - An understanding of data quality and the importance of producing reliable insights. Our Benefits: At Baltic, we’re committed to creating an environment where you can thrive – professionally, personally, and socially. Voted one of the Sunday Times Top 100 Best Places to Work 2024, we’re proud of our culture, our people, and the meaningful work we do every day. Here’s what you can look forward to as part of Team Baltic: Culture & Work-Life Balance: - A fun, supportive environment with regular social events and team activities - Early finish every Friday – we operate a 4.5-day working week - 25+ days annual leave, increasing to 30 with length of service - No weekend or Bank Holiday working - Full office closure between Christmas and New Year - Additional Life Event Day annually for those big moments that matter - Buy & Sell Holiday Scheme for extra flexibility Health & Wellbeing: - Free, confidential mental health support through SPILL - Access to high-value wellbeing initiatives, including face-to-face sessions with a Health & Wellbeing Specialist - Local discounted gym memberships - Enhanced maternity and paternity leave (after 2 years’ service) Recognition & Engagement: - Baltic Scratch Card Scheme – instant wins for great work - Baltic Breakfasts, competitions, and engagement days - Volunteer Day annually to give back to causes you care about A successful Data Analyst Apprentice team member will embody our core values: - Be the Expert: Continuously develop deep knowledge of systems, processes, and business operations to deliver reliable, data-driven insights and solutions that improve performance and efficiency. - Be the Customer: Deliver responsive, tailored support to internal teams and stakeholders – understanding their needs and challenges to ensure smooth, effective service delivery. - Be the Future: Champion continuous improvement initiatives by identifying process gaps and innovation opportunities, helping the organisation scale sustainably and stay ahead in a dynamic environment. By living these values, you’ll build strong cross-functional relationships, enhance operational excellence, and drive meaningful, lasting improvements across the business. We welcome applications from candidates of all backgrounds. However, please note that we’re currently unable to offer visa sponsorship, so you’ll need to have existing right to work in the UK to be considered for this role.