Key Responsibilities

• Design AI-driven IAM workflows: build agentic workflows to automate identity use cases such as access requests, JML exceptions, certifications, policy enforcement, and entitlement reviews
• Use AI to analyze identity, entitlement, and activity data to recommend approvals, detect anomalies, and highlight high-risk access patterns
• Integrate AI agents with existing IAM tools, PAM platforms, and ServiceNow to orchestrate end-to-end identity operations
• Implement human-in-the-loop guardrails where AI handles routine tasks while sensitive IAM, PAM, and NHI decisions require human approval
• Continuously improve automation based on audit outcomes, incident trends, and operational feedback
• Ensure AI workflows meet organizational security, privacy, and compliance standards for identity and privileged access data

Requirements

• 5+ years of experience in automation, workflows, and integrations (APIs, scripts, connectors)
• Practical, hands-on exposure to AI/ML, copilots, or agentic systems
• Demonstrated experience building AI products end-to-end (LLM + MCP + Infra + Security + UX + Governance)
• Experience with IAM, PAM, and ITSM integration (e.g. ServiceNow)
• Understanding of AI security, compliance, and data governance principles

Skills Required