Key Responsibilities

• Design, develop, and deliver AI, Generative AI, and agentic AI use cases that improve operational efficiency, reduce cycle time, and enhance customer/colleague experience
• Partner with cross-functional teams (Operations, Product, Technology, Risk, Compliance, Data) to identify high-value opportunities, translate them into requirements, and deliver scalable AI solutions that reduce manual effort and operational risk
• Establish and implement data & AI governance to ensure data quality, integrity, security, model risk controls, and responsible AI practices across the solution lifecycle (build, test, deploy, monitor)

Requirements

• 7-9 years of experience with strong Generative AI expertise, including practical delivery of solutions using LLMs, OCR, and/or RAG (prompting, evaluation, grounding, retrieval design, and productionisation)
• Proficiency in Python with hands-on experience in ML models, NLP techniques, and deep learning (model development, fine-tuning/embedding approaches, evaluation, and MLOps fundamentals)
• Immediate to 30 days notice period (15-30 days preferred)

Skills Required