Fidelity Bank

Senior Cloud and AI Infrastructure Engineer

Merrimack, NH

## ## Job Description: **Note: Fidelity will not provide immigration sponsorship for this position.** The Role As a **Senior Cloud and AI Infrastructure Engineer** you will work within a highly collaborative, multi-functional team committed to improving the value of our technology solutions. The team blends deep technology and business expertise with a passion for exploring and implementing new emerging technologies while working in an open and transparent way. We are passionate about opensource contribution, sharing our expertise and knowledge with the engineering community, participating in foundations like the CNCF, CDF and FINOS while embracing a continuous learning approach support by a dedicated learning day each week. The Expertise and Skills You Bring - Experience with **LLM application patterns** such as prompt engineering, retrieval-augmented generation (RAG), tool use, model evaluation, guardrails, and autonomous/agentic workflows. - Strong experience deploying and operating cloud-native applications in **AWS**, especially **EKS**, **EC2**, and related platform services; experience with **Bedrock** and/or **SageMaker** preferred. - Hands-on experience with **infrastructure as code** and platform automation using tools such as **CloudFormation, Helm, OpenTofu/Terraform**, and GitOps-style workflows. - Strong software engineering skills with hands-on experience in **one or more languages**, with **Python** as a primary language; additional experience in **Go, Rust, and/or TypeScript/Angular** preferred. - Experience building and operating **CI/CD pipelines** using tools such as **GitHub Actions, Jenkins, Artifactory, and SonarQube**. - Understanding of **security, compliance, and responsible AI practices**, including secure handling of enterprise data, secrets, access controls, and AI governance. - Strong communication and collaboration skills, with the ability to partner across engineering, security, platform, and developer experience teams. - Passion for emerging AI technologies, continuous learning, and fostering a **DevOps/platform engineering culture**. Bonus skills - Working knowledge of **Model Context Protocol (MCP)** and how it is used to connect models and agents to enterprise tools and services.• Experience deploying and operating **GenAI agents or multi-agent systems** in production. - Experience with **LLMOps / AI platform engineering**, including evaluation pipelines, model observability, prompt/version management, and usage/cost tracking. - Relevant certifications such as **AWS Certified Solutions Architect**, **AWS Machine Learning Specialty**, **CKA**, or equivalent cloud/platform credentials. - Experience building and deploying **generative AI applications and developer productivity tooling** in enterprise environments. The Team This is an opportunity for a highly motivated Cloud Engineer to join Fidelity Architecture and Engineering (FAE) and work in a diverse, open and transparent culture where you will contribute to powering the next generation of Fidelity’s digital services through innovative solutions using the latest cloud native technologies and leading-edge engineering practices. Fidelity’s Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles. ## ## Certifications: ## ## Category: ## Information Technology Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.