ServiceNow ITOM Developer
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ServiceNow ITOM Developer
Location
Pune, MH, India
Experience
Mid
Posted
Jul 10, 2026
Apply by
August 9, 2026
Applicants
0
Early applicantEasy applyFull-timeHybrid
Job Description
## Company Description
Company Introduction – T-Systems ICT India Pvt. Ltd. T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a certified Great Place To Work®, proudly recognized for its strong people-first culture and commitment to employee excellence. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates out of Pune and Bangalore, with a dynamic team of over 4,200 professionals delivering high-value IT services to group customers worldwide. T-Systems India plays a key role in this global vision by delivering integrated, end-to-end IT solutions and sector-specific software to drive transformation across industries, including automotive, manufacturing, logistics, transportation, healthcare, and the public sector. For over 25 years, T-Systems International GmbH has been at the forefront of digital innovation, driving progress and fostering digital optimism. As a leading European IT services provider and a proud part of Deutsche Telekom, T-Systems delivers transformative digitalization projects backed by deep expertise in consulting, cloud, AI, cybersecurity, and connectivity. With a global workforce of 26,000 employees across 26 countries, we set industry benchmarks in efficiency, sovereignty, security, and reliability—empowering organizations to unlock their full digital potential. With annual revenues exceeding EUR 4.0 billion (2024), T-Systems stands as one of Europe’s foremost digital transformation partners, committed to shaping the future of enterprise technology.
## Job Description
Experience: 3 to 6 Years
Required Skills & Experience
- 3–6 years of total IT experience with strong hands‑on ServiceNow development.
- Minimum 3+ years working specifically with ServiceNow ITOM and Vulnerability Response.
- Strong expertise in:
- ServiceNow scripting (JavaScript, Glide APIs)
- CMDB structure, CI class modeling, relationships
- Discovery patterns, sensors, probes
- MID Server administration
- Event Management rules and alert correlation
- VR workflows and scanner integrations
- Hands‑on experience with integrations via REST/SOAP and IntegrationHub.
- Good understanding of ServiceNow architecture, ACLs, data policies, and platform security.
- Working knowledge or exposure to GenAI / Now Assist capabilities (advantage).
- Preferred certifications:
- CSA (mandatory)
- CIS–Discovery / CIS–Service Mapping / CIS–Event Management (advantage)
- CIS–Vulnerability Response (highly desirable)
- CAD (plus)
## Additional Information
Please Note: Fraudulent job postings/job scams are increasingly common. Beware of misleading advertisements and fraudulent communication issuing 'offer letters' on behalf of T-Systems in exchange for a fee. Please look for an authentic T-Systems email id - XYZ@t-systems.com.
Stay vigilant. Protect yourself from recruitment fraud!
To know more please visit : [Fraud Alert](https://careers.smartrecruiters.com/T-SystemsICTIndiaPvtLtd1/fraud-alert)
Key Responsibilities
- Implement new functionality across applications
- Configure ServiceNow modules and applications
- Develop APIs to integrate ServiceNow with other systems
- Ensure seamless data flow between ServiceNow and external databases
- Implement business rules to automate processes
- Design and manage workflows to streamline operations
- Customize user interfaces to enhance user experience
- Develop and maintain ServiceNow portals
- Conduct unit testing and performance testing
- Create comprehensive technical documentation
Requirements
- CSA
Skills Required
ServiceNowServiceNow ITOMVulnerability ResponseJavaScriptGlide APIsCMDBCI class modelingDiscovery patternsSensorsProbesMID Server administrationEvent Management rulesAlert correlationVR workflowsScanner integrationsRESTSOAPIntegrationHubACLsData policiesPlatform securityGenAINow Assist
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