Product Support Specialist
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Product Support Specialist
₹25,000–₹40,000 / Month
Location
Ahmedabad, Gujarat, India
Experience
—
Posted
Jul 10, 2026
Apply by
August 9, 2026
Applicants
0
Early applicantEasy applyFull-timeWork from Officecustomer-support
Job Description
Silicon IT Hub is hiring a Product Support Specialist to assist clients with product-related queries and issues, requiring excellent communication skills.
Key Responsibilities
- Respond to client queries via email, chat, and calls
- Troubleshoot and resolve product issues
- Escalate complex issues to technical teams
- Maintain support documentation and FAQs
Requirements
- 2-3 years of product/customer support experience
- Excellent communication skills required
- Strong problem-solving ability
Skills Required
Communication SkillsCustomer SupportProduct SupportTroubleshooting
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